Luxury Hotel Night Team Ambassador
18 hours ago
£35,000 per annum
About the Role:
We are seeking a skilled Night Team Member to join our esteemed team at The Egerton House Hotel in Knightsbridge. As a key ambassador for our luxury hotel, you will play a crucial role in delivering exceptional guest experiences during the night shift.
Your Key Responsibilities:
- Providing personalized service to guests, ensuring their stay is memorable and enjoyable.
- Managing requests and creating bespoke experiences for our discerning guests.
- Compiling guests' accounts and performing administrative duties with attention to detail.
- Ensuring the reception area remains clean and tidy throughout your shift.
- Assisting with food and beverage service, including taking orders and serving drinks and snacks promptly.
- Contributing to the setup and closing of bar and restaurant areas for overnight service.
- Maintaining the highest standards of cleanliness and organization in all food and beverage areas.
What We Offer:
- A competitive salary of £35,000 per annum.
- Professional development opportunities, enabling you to grow within our award-winning hotel group.
- A recommend-a-friend scheme, offering up to £600.
- Free meals on duty, allowing you to experience our culinary offerings.
- A 30% discount on food and 25% off beverages in any Red Carnation Hotel outlet.
- Complimentary uniform and dry cleaning services.
- Holiday allowance increasing with length of service up to 25 days.
- Two paid volunteering days each year.
- Free access to an Employee Assistance Programme.
- A hotel-based recognition incentive (Employee of the Month up to £200).
- Discounted accommodation rates with The Red Carnation Hotel Collection.
- Staff Appreciation Party and other Employee Recognition Events.
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