Hotel Service Ambassador

2 weeks ago


London, Greater London, United Kingdom Maybourne Group Full time

Maybourne Group is committed to delivering exceptional guest experiences in the heart of London. As a Hotel Service Ambassador, you will play a vital role in ensuring that every guest feels welcome and cared for during their stay.

About the Role

This is an exciting opportunity to join our team as a Hotel Service Ambassador, where you will be responsible for providing personalized service to our guests, exceeding their expectations, and building lasting relationships.

Key Responsibilities
  • Provide warm and attentive service to all guests, responding promptly to their needs and preferences.
  • Ensure seamless communication between guests and hotel staff, resolving any issues efficiently and effectively.

We are looking for a highly skilled and charismatic individual who is passionate about delivering exceptional customer service. You will have excellent communication and interpersonal skills, with the ability to work well under pressure and maintain a professional demeanor at all times.

In return for your hard work and dedication, we offer a competitive salary of £35,000 per annum, plus a range of benefits including:

  • A generous holiday allowance, increasing after 3 and 5 years of service.
  • A pension scheme, with employer contributions.
  • Subsidized monthly Podiatrist and Masseuse treatments.
  • Eytest vouchers and contributions towards glasses.
  • On and off-site Occupational Health Service.
  • Death in Service salary contribution.

We strive to create a positive and inclusive work environment, where everyone has the opportunity to grow and develop. If you are a motivated and customer-focused individual who is passionate about delivering exceptional service, we would love to hear from you.



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