Luxury Hotel Ambassador

3 weeks ago


London, Greater London, United Kingdom .. Sloane Full time

We are seeking a Luxury Hotel Ambassador to join our team at the "Sloane" hotel in London. As a Hostess, you will be responsible for creating exceptional service experiences for our guests and building lasting relationships with them.

Key Responsibilities:
  • Welcome guests to the restaurant and escort them to their table with seamless efficiency
  • Create genuine emotional bonds with guests to build loyalty and exceptional service experiences
  • Answer telephone calls, make reservations, and manage bookings
  • Liaise with our Reservations and Front Office teams for bookings
  • Coordinating with the Restaurant Manager and Executive Chef for special requests, menus, and assisting other colleagues throughout service.

Estimated Salary: £35,500 per annum (approximately £17.00 per hour)

The successful candidate will have immaculate personal presentation, a warm and welcoming personality, and an absolute understanding of our guests' needs. They will also be motivated, creative, and experienced in a similar role within a five-star hotel or fine dining environment.

About Us: The Sloane hotel is a 5-star luxury lifestyle boutique hotel located in the heart of Chelsea. We are independently run and employ passionate individuals who are focused on delivering exceptional service to our guests.



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