Customer Success Lead

4 hours ago


Cardiff, Cardiff, United Kingdom Place. Full time

About the Role:

You're a seasoned professional who can identify problems before they happen and proactively build relationships with customers. Your excellent communication skills will ensure seamless onboarding and effective use of our software product.

We're looking for someone who can collaborate with the sales team, work independently, and have a strong sense of accountability. You'll be responsible for upselling to existing customers when the time is right, earning a generous commission in the process.

The ideal candidate will have at least one year of experience in a customer success role within the SaaS industry. As a UK citizen based in South Wales, you'll be working from our office three days a week, contributing to a dynamic and founding sales team environment.

Our offer includes a salary of up to £40,000, a performance-related bonus, and opportunities for personal development. We reserve the right to close this advert when a suitable candidate is found, but we strive to provide feedback to all candidates who meet the criteria.

About the Company: Place Consulting Limited is an employment agency acting on behalf of our client. We believe in accelerating personal growth and offering competitive compensation packages.



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