Administrative Coordinator

4 days ago


Droitwich, Worcestershire, United Kingdom Additional Resources Full time
About Us
We are a leading independent vehicle repair centre dedicated to delivering exceptional service to our customers. Our state-of-the-art facility and skilled technicians enable us to provide high-quality repairs that meet the highest standards.

Role Overview
We are seeking a highly motivated and experienced Service Receptionist to join our team and play a key role in ensuring the smooth operation of our bodyshop. The ideal candidate will have a proven track record of delivering excellent customer service, coordinating schedules, and providing administrative support in a fast-paced business environment.

Key Responsibilities
The successful candidate will be responsible for:
- Managing customer interactions, scheduling, and administrative tasks in our busy bodyshop
- Coordinating vehicle bookings, drop-offs, and pick-ups to ensure efficient operations
- Handling customer and insurer inquiries, relaying information to the workshop team as required
- Organising vehicle recoveries when necessary
- Maintaining accurate records and reports, including processing invoices for parts purchases and repairs

What We're Looking For
To succeed in this role, you will need:
- 3-5 years' experience in the accident repair industry or a similar fast-paced business environment
- A strong understanding of motor vehicles and repair processes
- Excellent IT skills, with experience using Microsoft Office and BMS systems
- Strong communication and organisational skills

Working with Us
We pride ourselves on our commitment to customer satisfaction and staff development. If you are a motivated and enthusiastic individual who shares our values, we encourage you to apply for this exciting opportunity.

Compensation Package
The successful candidate can expect a salary of £26,000 per annum, along with a comprehensive benefits package and opportunities for career advancement.

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