Vehicle Reception and Scheduling Manager
4 days ago
We are seeking an experienced Service Receptionist to join our team at our vehicle repair centre. The ideal candidate will have a proven track record of delivering excellent customer service, coordinating schedules, and providing administrative support in a fast-paced business environment.
Key Responsibilities
- Manage customer interactions, scheduling, and administrative tasks in our busy bodyshop
- Coordinate vehicle bookings, drop-offs, and pick-ups to ensure efficient operations
- Handle customer and insurer inquiries, relaying information to the workshop team as required
- Organise vehicle recoveries when necessary
- Maintain accurate records and reports, including processing invoices for parts purchases and repairs
Requirements
- 3-5 years' experience in the accident repair industry or a similar fast-paced business environment
- Strong understanding of motor vehicles and repair processes
- Excellent IT skills, with experience using Microsoft Office and BMS systems
- Strong communication and organisational skills
Why Work with Us?
We are a leading independent vehicle repair centre dedicated to delivering exceptional service to our customers. Our team is passionate about providing high-quality repairs and excellent customer care. If you share our values and are looking for a challenging and rewarding role, we encourage you to apply.
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