Vehicle Reception and Scheduling Manager

4 days ago


Droitwich, Worcestershire, United Kingdom Additional Resources Full time
Job Summary
We are seeking an experienced Service Receptionist to join our team at our vehicle repair centre. The ideal candidate will have a proven track record of delivering excellent customer service, coordinating schedules, and providing administrative support in a fast-paced business environment.

Key Responsibilities
- Manage customer interactions, scheduling, and administrative tasks in our busy bodyshop
- Coordinate vehicle bookings, drop-offs, and pick-ups to ensure efficient operations
- Handle customer and insurer inquiries, relaying information to the workshop team as required
- Organise vehicle recoveries when necessary
- Maintain accurate records and reports, including processing invoices for parts purchases and repairs

Requirements
- 3-5 years' experience in the accident repair industry or a similar fast-paced business environment
- Strong understanding of motor vehicles and repair processes
- Excellent IT skills, with experience using Microsoft Office and BMS systems
- Strong communication and organisational skills

Why Work with Us?
We are a leading independent vehicle repair centre dedicated to delivering exceptional service to our customers. Our team is passionate about providing high-quality repairs and excellent customer care. If you share our values and are looking for a challenging and rewarding role, we encourage you to apply.

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