Customer Service Representative

3 weeks ago


Droitwich, Worcestershire, United Kingdom Additional Resources Full time
Company Overview
Our vehicle repair centre is a dynamic and fast-paced business environment where customer satisfaction is our top priority. We are seeking an experienced Service Receptionist to join our team and contribute to delivering exceptional service to our customers.

Salary
The successful candidate can expect a salary of £26,000 per annum, reflecting the importance we place on this role in achieving our business goals.

Job Description
We are looking for a highly organised and IT-literate individual who will be responsible for managing customer interactions, scheduling, and providing administrative support in our busy bodyshop. Key responsibilities include:
- Coordinating vehicle bookings, drop-offs, and pick-ups to ensure smooth operations
- Handling customer and insurer inquiries, relaying information to the workshop team as required
- Organising vehicle recoveries when necessary
- Overseeing administrative duties, such as processing invoices for parts purchases and repairs
- Regularly updating customers on the progress of their vehicle repairs

Required Skills and Qualifications
To succeed in this role, you will need:
- 3-5 years' experience in the accident repair industry or a similar fast-paced business environment
- A strong understanding of motor vehicles and repair processes
- Skilled in IT, with experience using Microsoft Office and BMS systems
- Strong communication and organisational skills

Benefits
We offer a competitive salary, excellent benefits package, and opportunities for career advancement in a dynamic and supportive team.

  • Droitwich, Worcestershire, United Kingdom CV-Library Full time

    We are seeking an experienced Account Service Representative to join our Group Fleet team in Droitwich.The ideal candidate will have a proven track record in managing orders, handling customer inquiries, and maintaining ordering systems for corporate clients.This role offers a competitive basic salary with an OTE up to £34,000, plus a comprehensive benefits...


  • Droitwich, Worcestershire, United Kingdom Hewett Recruitment Full time

    We are looking for a highly motivated Customer Service Team Lead to join our team at Hewett Recruitment. As a Customer Service Team Lead, you will be responsible for delivering outstanding customer service and leading a team of customer service representatives.Job OverviewAbout the Role:Lead a team of customer service representatives to deliver exceptional...


  • Droitwich, Worcestershire, United Kingdom Ttigroup Full time

    Join a leading manufacturer of consumer and professional products as a Customer Experience Specialist. In this role, you will be responsible for delivering exceptional customer service through various channels, including phone, email, and chat.The ideal candidate will have experience in customer-facing roles, with a strong focus on problem-solving and...


  • Droitwich, Worcestershire, United Kingdom Euro Garages Full time

    Join Our Dynamic Team!We're seeking a talented Office Coffee Specialist to bring their expertise to our EG Group team. As a Starbucks Barista, you'll be responsible for crafting exceptional beverages, providing personalized service, and creating an inviting atmosphere that exceeds customer expectations.Your Key Accountabilities:Maintain impeccable food...


  • Droitwich, Worcestershire, United Kingdom Armstrong Integrated Limited Full time

    In this role as a Global Business Development Representative at Armstrong Integrated Limited, you will play a key part in driving business growth and expansion into new markets. With over 1400 colleagues across the globe, you will contribute to a legacy of excellence that spans eight manufacturing facilities on four continents.Salary Range$70,000 - $90,000...


  • Droitwich, Worcestershire, United Kingdom Sodexo Full time

    About the RoleWe are seeking a highly motivated and organized individual to join our team as a Customer Service Ambassador. In this role, you will be responsible for ensuring the smooth operation of our facilities by providing exceptional customer service to students, parents, and staff.Key ResponsibilitiesPrepare and serve meals to our school team and...


  • Droitwich, Worcestershire, United Kingdom Ttigroup Full time

    Job Overview:Ttigroup is seeking a highly organised and skilled Product Support Manager to join their Customer Services Team. This exciting role offers a unique opportunity to make a significant impact on the company's product support operations and contribute to the growth of the business.About the Role:Lead the product support team and manage product...


  • Droitwich, Worcestershire, United Kingdom Ttigroup Full time

    We are seeking a talented Product Support Manager to join our dynamic Customer Services Team at Ttigroup. As a key member of the team, you will play a critical role in driving business success through effective product support and customer service.The successful candidate will have a proven track record of leading high-performing teams, managing complex...


  • Droitwich, Worcestershire, United Kingdom VitalAire Canada Inc. Full time

    We are seeking a Key Account Representative to join our Respiratory and Nutrition Therapy team in South Central England. In this role, you will be responsible for driving sales of our Tandem T-Slim Insulin Pump across the region, while also developing and implementing a sales strategy for Air Liquide's products.The ideal candidate will have a strong...


  • Droitwich, Worcestershire, United Kingdom Additional Resources Full time

    We are looking for a highly skilled Customer Service Team Member to join our team at an independent vehicle repair centre. This full-time role offers an estimated salary of £26,000 and excellent benefits.Job DescriptionManage customer interactions, handle scheduling, and provide administrative support in a busy bodyshop.Coordinate vehicle bookings,...


  • Droitwich, Worcestershire, United Kingdom K3 Capital Group Plc Full time

    Role OverviewHMA Tax, a leading specialist in commercial property tax consultancy within the K3 Capital Group of companies, is seeking an experienced Senior Business Development Representative to join our Worcester office.This dynamic role will involve making outbound B2B calls, directly connecting with business owners to promote our Capital Allowance...


  • Droitwich, Worcestershire, United Kingdom Jobit Full time

    This full-time role at Additional Resources Ltd. offers a competitive salary of £26,000.As a Receptionist, you will be responsible for managing customer interactions, handling scheduling, and providing administrative support in a busy bodyshop environment.Organise vehicle recoveries when necessary.About the Role:Preferably with previous experience as a...


  • Droitwich, Worcestershire, United Kingdom K3 Capital Group Plc Full time

    About K3 Capital Group Plc:K3 Capital Group Plc is a leading specialist in commercial property tax consultancy. Our team is committed to delivering exceptional service and innovative solutions. We foster growth and excellence within our team, seeking dynamic professionals to drive business success.The Role:As a Business Development Representative, you will...


  • Droitwich, Worcestershire, United Kingdom Additional Resources Ltd. Full time

    About the Role">We require a skilled Receptionist to join our team at Jobit, managing customer interactions and providing administrative support.Job DetailsSalary: £26,000 per annum.Key ResponsibilitiesManaging customer interactions and scheduling appointments.About YouA strong work ethic and excellent communication skills are essential for success in this...


  • Droitwich, Worcestershire, United Kingdom Ttigroup Full time

    Do you want to be part of a dynamic and innovative team that is shaping the future of customer experience? Do you have a passion for digital transformation and a strong desire to learn and grow with a leading organization?We are seeking a talented Digital Customer Advocate to join our Customer Experience team at Ttigroup. As a key member of our team, you...


  • Droitwich, Worcestershire, United Kingdom Ttigroup Full time

    We are seeking a highly motivated and skilled Customer Experience Associate to join our team at Ttigroup. As a key member of the Customer Experience team, you will play a crucial role in driving customer satisfaction and loyalty through exceptional service delivery.The ideal candidate will have experience in customer-facing roles, with a strong understanding...


  • Droitwich, Worcestershire, United Kingdom Jobit Full time

    About the Role:This full-time position at Jobit comes with an annual salary of £26,000.As a Receptionist in our bodyshop, you will be responsible for:Delivering exceptional customer service.Managing scheduling and administrative tasks.The successful candidate will:Have previous experience in a similar role.Be proficient in Microsoft Office and BMS systems.


  • Droitwich, Worcestershire, United Kingdom Zest Business Group Full time

    Zest Business Group is seeking a highly skilled Optical Assistant to join our team at our Droitwich practice. As an Optical Assistant, you will play a crucial role in delivering exceptional customer service and working closely with our experienced opticians to provide best-in-class service.The ideal candidate will have a strong focus on quality and customer...


  • Droitwich, Worcestershire, United Kingdom Hewett Recruitment Full time

    Hewett Recruitment seeks an Administrative Support Specialist - Customer Experience to provide exceptional customer service and support to our clients. As a temporary to permanent role, this opportunity offers a dynamic and challenging work environment.You will be responsible for managing customer needs, expectations, and requirements, ensuring service level...


  • Droitwich, Worcestershire, United Kingdom John Lewis Partnership Full time

    Job Requirements:You must be 18 years or over to apply, due to the delivery/handling/selling of age-restricted items.This role involves being the friendly face of our business, delivering excellent customer service, and assisting with stock control and cashiering. A good appreciation of health & safety is essential.To be successful, you'll need a full valid...