Customer Service Team Lead

1 week ago


Droitwich, Worcestershire, United Kingdom Hewett Recruitment Full time

We are looking for a highly motivated Customer Service Team Lead to join our team at Hewett Recruitment. As a Customer Service Team Lead, you will be responsible for delivering outstanding customer service and leading a team of customer service representatives.

Job Overview

About the Role:

  • Lead a team of customer service representatives to deliver exceptional customer service.
  • Develop and implement strategies to improve customer satisfaction and loyalty.
  • Work closely with the management team to ensure seamless day-to-day operations.

The ideal candidate will have excellent leadership and communication skills, as well as the ability to work in a fast-paced environment. This role offers a competitive salary and opportunities for career growth.

Requirements

Salary: £45,000 - £55,000 per annum

Key Requirements:

  • Proven leadership and customer service skills.
  • Ability to work in a fast-paced environment and lead a team.
  • Strong communication and problem-solving skills.


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