Customer Service Operations Head

1 day ago


Droitwich, Worcestershire, United Kingdom Ttigroup Full time
Job Overview:

Ttigroup is seeking a highly organised and skilled Product Support Manager to join their Customer Services Team. This exciting role offers a unique opportunity to make a significant impact on the company's product support operations and contribute to the growth of the business.

About the Role:

  • Lead the product support team and manage product support work areas, including warranty claims, product introduction, and customer product reviews.
  • Develop and deliver internal product education to the customer service team, including training in varied styles.
  • Collaborate with multiple departments, including customer services, product management, quality, operations, and engineering.

What We Offer:

  • A competitive estimated salary of $65,000 - $80,000 per year, depending on location and experience.
  • A dynamic and fast-paced work environment with opportunities for growth and development.


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