Customer Service and Sales Specialist

1 month ago


Droitwich, Worcestershire, United Kingdom Listers Full time

**About the Role:**

We are recruiting for a Customer Service and Sales Specialist to join our Land Rover Dealership in Droitwich.

**Salary and Benefits:**

The successful candidate will receive an excellent basic salary, with an OTE of £30,400 plus benefits. The package includes 25 days holiday plus bank holidays, company pension, wellness programme, sick pay, group life insurance, and staff discount on car servicing.

**Key Responsibilities:**

  • Dealing with Aftersales calls, booking customers' vehicles into the dealership for service or repairs
  • Accurate data inputting of customer details
  • Increase customer retention while ensuring customer satisfaction
  • Improve and drive lead conversions
  • Contacting prospective customers and upselling products
  • Initiating the solving of customers' problems in a professional manner

**Requirements:**

  • Customer focused with excellent communication & organisational skills
  • Self-motivated & target driven
  • Able to work on your own or as part of a team
  • Ability to use your own initiative to provide impeccable customer service
  • Smart and presentable with an outstanding telephone manner
  • Competent using Microsoft Office

**Why Listers?**

Founded in 1979, Listers Group stands as one of the largest privately and family-owned motor retailer groups in the UK. With over 2,500 employees, we represent some of the world's most prestigious car brands across the Midlands, Lincolnshire, Gloucestershire, Norfolk, and Yorkshire. We support employees in all areas of the business, whatever their aspirations might be.


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