Healthcare Operations Coordinator

22 hours ago


Droitwich, Worcestershire, United Kingdom Circle Health Group Full time

At Circle Health Group, we're passionate about creating an environment where our people can thrive, grow and develop professionally and personally. As a Patient Administrator, you'll play a vital role in ensuring the smooth running of patient administrative processes throughout their journey with us.

About the Role

This is an exciting opportunity to join our team as a Patient Administrator, supporting our patients, staff, visitors, Consultants, and contractors. You'll be the first point of contact for all persons attending our hospital, handling queries efficiently and professionally.

You will be responsible for day-to-day management of referrals from the Referral Management Centre, including triage and adherence to the 18-week Referral to Treatment within set timescales. Additionally, you'll manage SPOT contract patients, ensuring seamless care coordination.

About Us

Circle Health Group is committed to offering competitive starting salaries and access to a wide range of employee benefits. Our benefits package includes:

  • 25 days holiday per year + bank holidays, increasing to 30 days with service
  • Private Pension Scheme
  • Private Healthcare Scheme for treatment at our hospitals, covering pre-existing medical conditions
  • Friends & Family Hospital Discounts
  • Family Friendly policies, including enhanced Maternity, Paternity & Adoption pay
  • Non-contributory life insurance
  • Staff engagement hub with access to discounts and extensive rewards and voluntary benefits
  • Access to resources, tools, and services to support your wellbeing
  • Employee recognition programmes
  • Industry leading training and development opportunities

We're proud to be a Gold member of the Armed Forces Covenant and welcome applications from members of the Armed Forces Community. We're also part of The Valuable 500 and Disability Confident Employer, demonstrating our commitment to diversity, equity, and inclusion.

What We Offer

As a Patient Administrator at Circle Health Group, you can expect a competitive salary of £28,000 - £32,000 per annum, depending on experience, plus excellent benefits and opportunities for career growth and development.

We're looking for someone who is selfless, compassionate, committed, collaborative, brave, agile, tenacious, and creative, aligning with our principles and values. If you're passionate about delivering exceptional patient care and contributing to our mission, we'd love to hear from you.



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