Technical Account Manager, ES

3 days ago


London, Greater London, United Kingdom AWS EMEA SARL (UK Branch) Full time

About the Role

We are seeking a Technical Account Manager to join our team at AWS EMEA SARL (UK Branch). As a Technical Account Manager, you will work closely with customers to understand their business needs and develop solutions that meet those needs.

Key Responsibilities:

  • Develop trusting relationships with customers, understand their business needs/drivers, review service disruptions, provide monthly/quarterly metrics, and assist with pre-launch planning.
  • Utilize technical skills to solve difficult support issues and technical challenges.
  • Understand operational parameters and troubleshooting process for customer issues and escalations.
  • Advocate for customer needs to overcome adoption blockers and drive new feature development.
  • Improve customer capabilities by running workshops, operations, and architecture reviews.
  • Evaluate AWS environments to ensure operational health, reduce costs, and mitigate risks in customer operations plans and product adoption.
  • Collaborate with customers across all levels from developers through to C-Suite executives.

BASIC QUALIFICATIONS:

  • Experience with operational parameters and troubleshooting for at least three of the following: compute/storage/networking/CDN/databases/DevOps/big data and analytics/security/applications development in a distributed systems environment.
  • Experience in technical engineering.
  • Bachelor's degree.

Benefits:

  • Competitive salary range: £90,000 - £130,000 per year (depending on location and experience).
  • Comprehensive benefits package including health insurance, retirement plan, and paid time off.
  • Ongoing training and professional development opportunities.


  • London, Greater London, United Kingdom Amazon Full time

    Technical Account Manager, ES - Strategic IndustriesAWS Enterprise Support is seeking a Technical Account Manager to join our team. As a Technical Account Manager, you will be the principal technical advisor and voice of the customer to organizations ranging from start-ups to Fortune 500 enterprises.You will work proactively to help craft and execute...


  • London, Greater London, United Kingdom ES Broadcast Full time

    Job PurposeAs a key member of the ES Broadcast team, the Warehouse Operations Supervisor will be responsible for overseeing the day-to-day operations of the kit room. This includes managing the logistics of equipment delivery and collection, ensuring that all hires are prepared and dispatched promptly and accurately. The successful candidate will have a high...


  • London, Greater London, United Kingdom Calibre Search Ltd Full time

    We are seeking a skilled Geo-Environmental Consultant to lead our technical consultancy team in central London. As a key member of our team, you will be responsible for delivering high-quality technical consultancy services on contaminated land and remediation schemes.The successful candidate will have experience in project management and technical delivery...


  • London, Greater London, United Kingdom Illinois CPA Society Full time

    About the Role:We are seeking a seasoned Business Management & Technology Operations professional to lead our Technology Project Management Office & Business Management team. This role is accountable for the project management and effective execution of deliverables and business management functions, including reporting, metrics, insights, and Quarterly...


  • London, Greater London, United Kingdom ISACA Full time

    About the Role:Lead Technology Business ManagementLocation: GlobalThe Enterprise Solutions business within S&P Global Market Intelligence provides buy-side, sell-side, and corporate clients with industry-leading software, data and services. The business portfolio offers a broad range of product offerings covering enterprise data management, investment...


  • London, Greater London, United Kingdom ISACA Full time

    About the RoleAs a key member of our team, you will be responsible for leading the Technology Project Management Office & Business Management team. Your primary objective will be to ensure the effective execution of deliverables and business management functions, including reporting, metrics, insights, and Quarterly Business Reviews.In close collaboration...


  • London, Greater London, United Kingdom Txm Recruit Ltd Full time

    Job Summary:We are seeking a skilled Technical Account Manager to join our team at Txm Recruit Ltd. As a Technical Account Manager, you will be responsible for developing and sustaining long-term relationships with assigned customers, providing direct support to the UK Sales Manager of Rail, and identifying customers' future energy needs and projects.Key...


  • London, Greater London, United Kingdom Talent Systems Full time

    At Talent Systems, we are seeking a skilled Technical Account Manager to join our team. As a Technical Account Manager, you will be responsible for working directly with our clients to build and manage their casting campaigns, provide platform support, undertake client training, and answer platform questions.Key Responsibilities:Support global customers'...


  • London, Greater London, United Kingdom Mitie Full time

    Mitie - Delivering Exceptional ServiceAbout Us: Mitie is a leading Facilities Management (FM) company specializing in all aspects of building maintenance. We pride ourselves on delivering exceptional service to our clients, and we're excited to expand our team with a talented Technical Account Manager.Job Title: Technical Account Manager - FMRole Overview:...


  • London, Greater London, United Kingdom BigCommerce Full time

    BigCommerce Sales Engineer Job DescriptionWe are looking for a highly skilled Technical Account Manager to join our team. As a Sales Engineer, you will be responsible for working with our Channel Account Managers to provide technical enablement, product demonstrations, and solution recommendations.About UsAt BigCommerce, we are passionate about helping...


  • London, Greater London, United Kingdom Warner Scott Recruitment Full time

    Job Summary:Warner Scott Recruitment is seeking a Senior Technical Accounting Manager to join their Financial Control team. The successful candidate will address complex accounting challenges across the group, focusing on IFRS, FRS 102, and FRS 101.Key Responsibilities:Technical Expertise:Proficient in regulatory, tax, legal, and accounting standards, with a...


  • London, Greater London, United Kingdom Burns Sheehan Full time

    Technical Account Manager Job DescriptionWe are seeking a highly skilled Technical Account Manager to lead client engagements and ensure the successful deployment of our innovative video conferencing platform. As a champion for our clients, you will take ownership of onboarding, technical integrations, and troubleshooting to deliver seamless communication...


  • London, Greater London, United Kingdom Teleport Full time

    Job SummaryWe are seeking a highly skilled Technical Account Manager to join our team at Teleport. As a Technical Account Manager, you will be responsible for driving full adoption and expansion with key customers who are implementing, operating, and maintaining our software solutions during the entire customer lifecycle.You will work directly with our...


  • London, Greater London, United Kingdom Amazon Full time

    Technical Consultant for AWSAs a Technical Account Manager at Amazon Web Services, you will be responsible for helping customers achieve the best value from our cloud services. This includes providing technical support, guidance, and strategic direction to customers, as well as working closely with our global engineering and service teams to resolve customer...


  • London, Greater London, United Kingdom Marine Resources Recruitment Ltd Full time

    As a Technical Sales Engineer at Marine Resources Recruitment Ltd, you will be responsible for managing commercial and technical aspects of new and existing accounts. You will work closely with key accounts to ensure kit designs are up-to-date and provide technical support and training to customers as needed.This role requires a strong understanding of...


  • London, Greater London, United Kingdom Amagi Media Private Limited Full time

    As a Technical Account Manager at Amagi Media Private Limited, you will be responsible for the technical implementation of all projects assigned to you. You will be the primary contact for the client on all technical matters, and you will function as an intermediary between the client and the different departments within the company.The broadcast, digital,...


  • London, Greater London, United Kingdom London Audio Visual Ltd Full time

    Technical Account Manager Job Description:We are looking for a skilled Technical Account Manager to join our team in London. As a Technical Account Manager, you will be responsible for managing and developing client accounts, providing tailored AV solutions and estimates, and collaborating with internal teams to deliver seamless event experiences. The ideal...


  • London, Greater London, United Kingdom Hays Accountancy and Finance Full time

    Job SummaryWe are seeking a highly skilled Senior Technical Accounting Manager to lead our growing London Technical Accounting team. As a key member of our finance team, you will work closely with business leaders to provide guidance on transactions and strategic decisions.Key ResponsibilitiesProvide technical accounting guidance to business leadersWork at...

  • IT Director

    4 weeks ago


    London, Greater London, United Kingdom NMS Recruit Full time

    Job SummaryThe IT Director - Technical Account Management will be responsible for managing 30+ existing accounts and bringing on new business via cold calling and prospecting. This role will involve selling a range of IT solutions and services for brand new accounts only.Key ResponsibilitiesManage existing accounts and identify new business opportunitiesSell...


  • London, Greater London, United Kingdom Mitie Full time

    Role Overview:As a Technical Account Manager, you’ll be the primary point of contact for our clients, ensuring seamless delivery of FM services. You’ll collaborate with cross-functional teams, manage client relationships, and drive operational excellence.Responsibilities:Client Relationship Management:Build strong relationships with key...