Head of Technology Business Management

3 weeks ago

London, Greater London, United Kingdom Illinois CPA Society Full time
About the Role:

We are seeking a seasoned Business Management & Technology Operations professional to lead our Technology Project Management Office & Business Management team. This role is accountable for the project management and effective execution of deliverables and business management functions, including reporting, metrics, insights, and Quarterly Business Reviews. The successful candidate will work closely with senior management, partners, and internal stakeholders to drive continuous improvements across processes and procedures.

Key Responsibilities:
  1. Support the Head of Technology and the ES Technology function to deliver their business agenda and be the single point of accountability for Program Management and Business Operations.
  2. Provide insights and drive strategic alignment on multiple aspects of ES Technology organization, including organizational design, DE&I, location strategy, workforce planning, colleague engagement, and communications.
  3. Act as a senior technical expert within Business Performance and possess a reputation for thought leadership and introducing new methods to enhance operational performance.
  4. Identify strategic opportunities to improve operational effectiveness and review and update standard operating procedures (SOP) to meet organizational goals of streamlining and optimizing operational processes.
  5. Direct and support user training on operational changes, including changes to systems and processes.
  6. Lead Divisional and Corporate level initiatives and activities on behalf of ES.
  7. Organize and orchestrate business reviews at the ES level and external to ES.
  8. Address issues impacting revenue and margin performance across ES, including resolution of sales and channel processing issues.
  9. Analyze and resolve complex, non-routine analytical or business problems in a timely and insightful manner.
  10. Work in close collaboration with the ES Business Performance team and the wider MI Technology Business Operations teams, Finance, and other stakeholders.
Requirements:
  1. Strong analytical skills and the ability to link activities to clear business outcomes.
  2. Strong communication skills, both oral and written, and the ability to communicate at all levels of the organization.
  3. Budgeting and financial tracking experience.
  4. Experience with establishing processes and controls to ensure smooth operations.
  5. Proven capability in influencing senior level decisions makers across all functions.
  6. Experience presenting and working with senior level executives.
  7. Demonstrated project management experience.
What We Offer:

We pride ourselves on our agility and diversity, and we welcome requests to work flexibly. For most roles, flexible hours and/or an element of remote working are usually possible. We will always try to be adaptable wherever we can.

About S&P Global:

At S&P Global, we understand the importance of accurate, deep, and insightful information. Our team of experts delivers unrivaled insights and leading data and technology solutions, partnering with customers to expand their perspective, operate with confidence, and make decisions with conviction.

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