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Head of Business Technology Lead

1 month ago

London, Greater London, United Kingdom College of Charleston Full time
About the Role:

We are seeking a seasoned leader to join our Enterprise Solutions Technology function as the Head of Business Technology and Operations. This role will be responsible for leading the Technology Project Management Office and Business Management team, driving continuous improvements across processes and procedures, and shaping the business processes across a billion-dollar portfolio.

Key Responsibilities:
  • Lead the Technology Project Management Office and Business Management team to deliver technology solutions for the ES products.
  • Collaborate with senior management within ES, partners across the broader Market Intelligence division, and SPGI organization to analyze results and identify opportunities for operational improvements.
  • Work with a global team of over 2000 colleagues in technology to deliver business outcomes.
  • Provide insights and drive strategic alignment on multiple aspects of ES Technology organization, including organizational design, DE&I, location strategy, workforce planning, colleague engagement, and communications.
  • Direct and support user training on operational changes, including changes to systems and processes.
  • Organize and orchestrate business reviews at the ES level and external to ES.
  • Address issues impacting revenue and margin performance across ES, including resolution of sales and channel processing issues.
  • Analyze and resolve complex, non-routine analytical or business problems in a timely and insightful manner.
  • Work in close collaboration with the ES Business Performance team and the wider MI Technology Business Operations teams, Finance, to provide robust financial management and transparency.
  • Accountable for curating and managing the agenda for the Quarterly/Monthly business reviews and other ES Technology-related events.
  • Work in close collaboration with the recruitment and talent acquisition partners to drive the execution of our hiring plans.
Requirements:
  • Strong analytical skills and the ability to link activities to clear business outcomes.
  • Budgeting and financial tracking experience.
  • Demonstrated project management experience.
Flexible Working:

We pride ourselves on our agility and diversity, and we welcome requests to work flexibly. For most roles, flexible hours and/or an element of remote working are usually possible.

Benefits:
  • Health & Wellness: Health care coverage designed for the mind and body.
  • Flexible Downtime: Generous time off helps keep you energized for your time on.
  • Invest in Your Future: Secure your financial future through competitive pay, retirement planning, a continuing education program with a company-matched student loan contribution, and financial wellness programs.
  • Beyond the Basics: From retail discounts to referral incentive awards - small perks can make a big difference.
Diversity, Equity, and Inclusion at S&P Global:

At S&P Global, we believe diversity fuels creative insights, equity unlocks opportunity, and inclusion drives growth and innovation - Powering Global Markets. It doesn't stop there, we strive to better reflect and serve the communities in which we live and work, and advocate for greater opportunity for all.

Equal Opportunity Employer:

S&P Global is an equal opportunity employer and all qualified candidates will receive consideration for employment without regard to race/ethnicity, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, marital status, military veteran status, unemployment status, or any other status protected by law.