Head of Technology Business Management

1 month ago

London, Greater London, United Kingdom Illinois CPA Society Full time
About the Role:

As the Head of Technology Business Management, you will lead the Technology Project Management Office & Business Management team, accountable for project management and effective execution of deliverables and business management functions. You will work closely with delivery leads, business management, and internal stakeholders to drive continuous improvements across processes and procedures.

Key Responsibilities:

  • Support the Head of Technology and the ES Technology function to deliver their business agenda and be the single point of accountability for Program Management and Business Operations.
  • Provide insights & drive strategic alignment on multiple aspects of ES Technology organization including - organizational design, DE&I, location strategy, workforce planning, colleague engagement, and communications and other related strategic objectives.
  • Acts as a senior technical expert within Business Performance and possesses a reputation for thought leadership and introducing new methods to enhance operational performance in the organization related to business processes, technology changes, and data management.
  • Identifies strategic opportunities to improve operational effectiveness through close observation of day-to-day activities. Taking subsequent action to review and update standard operating procedures (SOP) to meet organizational goals of streamlining and optimizing operational processes.
  • Directs and supports user training on operational changes, including changes to systems and processes.
  • Leads Divisional and Corporate level initiatives and activities on behalf of ES.
  • Organizes and orchestrates business reviews at the ES level and external to ES.
  • Addressing issues impacting revenue and margin performance across ES including resolution of sales and channel processing issues.
  • Analyses and resolves complex, non-routine analytical or business problems in a timely and insightful manner.
  • Work in close collaboration with the ES Business Performance team and the wider MI Technology Business Operations teams, Finance providing robust financial management and transparency & metrics.
  • Accountable for curating and managing the agenda for the Quarterly / Monthly business reviews and other ES Technology related events.
  • Work in close collaboration with the recruitment and talent acquisition partners, driving the execution of our hiring plans.

Requirements:

  • Strong analytical skills and the ability to link activities to clear business outcomes.
  • Strong communication skills, both oral and written, and the ability to communicate at all levels of the organization.
  • Budgeting and financial tracking experience.
  • Experience with establishing processes and controls to ensure smooth operations.
  • Proven capability in influencing senior level decision-makers across all functions.
  • Experience presenting and working with senior level executives.
  • Demonstrated project management experience.

What We Offer:

  • Competitive salary and benefits package.
  • Opportunities for professional growth and development.
  • Collaborative and dynamic work environment.
  • Recognition and rewards for outstanding performance.

About S&P Global Market Intelligence:

S&P Global Market Intelligence is a leading provider of financial and industry intelligence, partnering with customers to expand their perspective, operate with confidence, and make decisions with conviction.

Our Values:

  • Integrity: We operate with integrity, transparency, and accountability.
  • Discovery: We drive innovation and discovery, seeking new insights and perspectives.
  • Partnership: We collaborate with customers, partners, and each other to achieve shared goals.

Equal Opportunity Employer: S&P Global is an equal opportunity employer and all qualified candidates will receive consideration for employment without regard to race/ethnicity, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, marital status, military veteran status, unemployment status, or any other status protected by law.

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