Ambulance Dispatcher

2 months ago


Bristol, Bristol, United Kingdom South Western Ambulance Service NHS Foundation Trust Full time
About the Role

We are seeking a highly skilled and dedicated individual to join our team as an Ambulance Dispatcher in the Emergency Operations Centre. As a key member of our 999 control room team, you will be responsible for the effective deployment and management of Trust vehicles to emergency and non-emergency calls across the Trust area.

Main Responsibilities
  • Deploy and manage Trust vehicles to emergency and non-emergency calls
  • Work collaboratively with the 999 control room team to ensure effective communication and response to emergency situations
  • Provide excellent customer service to patients and the public
  • Work in a fast-paced environment, making quick decisions and prioritizing tasks effectively
  • Participate in ongoing training and development to maintain and improve skills and knowledge
Requirements
  • 4 GCSEs at C grade or above, including English (or equivalent)
  • Good keyboard skills and ability to work accurately and efficiently
  • Excellent communication and interpersonal skills
  • Ability to work calmly under pressure and make quick decisions
  • Flexibility to work a variety of shifts, including evenings, nights, and weekends
What We Offer
  • Competitive salary and benefits package
  • Opportunities for career progression and professional development
  • Generous pension scheme and holiday entitlement
  • Access to ongoing training and development opportunities
  • A supportive and collaborative work environment

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