Ambulance Dispatcher

7 months ago


Bristol, United Kingdom South Western Ambulance Service NHS Foundation Trust Full time

The role is 24/7 365 days a year and we work shifts to achieve this. Please visit the additional information for an example shift pattern.
- Unsocial will be paid under Section 2 of NHS Terms and Conditions. Please see attached A4C Handbook for more details.

Your background

4 GCSEs at C grade or above, including English (or equivalent)

Good keyboard skills

Good oral communication skills

The ability to be tactful and diplomatic as required is also necessary

Be prepared to work shifts (24/7 rota providing cover on weekends, nights and bank holidays)

Ability to work calmly under pressure

What we can offer you

Starting salary of £25,147

Unsocial hours enhancements (In accordance to NHS Terms and Conditions Agenda for Change section 2)

Generous NHS Pension Scheme

27 days annual leave plus additional bank holiday leave allocated

Access to the trust staying well service, offering emotional support such as counselling specialist trauma work and a range of other advice and information services offered through statutory and voluntary agencies.

Significant career progression opportunities within the Clinical Hub and wider trust.

Working for us is an experience like no other. We provide emergency and urgent care, 24 hours a day, 365 days a year, operating across the largest ambulance region in England and responding to an average of 2,650 incidents every day.

We remain committed to ensuring that we provide the best possible care for all our patients, which is reflected in our new five-year strategy which has continually improving patient care at its very core.

The role is based in Bristol, a lively yet laid-back city with top class shopping, street food, dynamic events and friendly festivals and excellent national and international transport links.

If you embody our values of one team, compassionate and innovative and are looking to make a real difference to peoples’ lives, then we would love to hear from you.

In return we will equip you with the skills and resources you need to thrive in your role.

You will have opportunities to progress to roles across the Trust and enjoy continuous professional development.

**Benefits**:
Competitive NHS salary

A standard working week of 37.5 hours

Holiday entitlements of 27 days per year, plus general and public holidays, rising to 29 days after 5 years and 33 days after 10 years

Pay enhancements for out of hours, shift and overtime working

Generous Pension Scheme

Career and salary progression

Car leasing scheme

Free parking across Trust sites

Staff networks

Wide range of discounts from various organisations across the UK

Please see the attached Job Description and Person Specification for more information about the role.


  • Ambulance Dispatcher

    7 months ago


    Bristol, United Kingdom Acorn by Synergie Full time

    Job Title: Dispatcher **Salary**: £25,147 - £27,596 Per annum (Plus unsocial enhancements) Hours : 37.5 (Varying shift patterns covering days, nights, weekends) Location: Bradley Stoke, Bristol Ambulance Dispatcher Dispatcher needed to safely and effectively deploy operational resources to emergency services calls. You will use call categorization and...

  • Dispatcher

    6 months ago


    Bristol, United Kingdom Bristol Ambulance EMS Full time

    We are currently recruiting a Dispatcher at our Bristol HQ - Immediate start where possible. The post holder will provide cover during hours of 0700-1900, on a 4 on 4 off basis. You will be the first point of contact for Bristol Ambulance EMS, being able to professionally manage inbound calls, conference calls and queries. **Main duties of the job** You...

  • Dispatcher

    7 months ago


    Bristol, United Kingdom Bristol Ambulance EMS Full time

    We are currently recruiting a Dispatcher at our Bristol HQ - Immediate start where possible. The post holder will provide cover during hours of 0700-1900, on a 4 on 4 off basis. You will be the first point of contact for Bristol Ambulance EMS, being able to professionally manage inbound calls, conference calls and queries. **Main duties of the job** You...

  • Dispatcher

    7 months ago


    Bristol, United Kingdom Bristol Ambulance EMS Full time

    We are currently recruiting a Dispatcher at our Bristol HQ - Immediate start where possible. The post holder will provide cover during hours of 0700-1900, on a 4 on 4 off basis. You will be the first point of contact for Bristol Ambulance EMS, being able to professionally manage inbound calls, conference calls and queries. **Main duties of the job** You...

  • Ambulance Dispatcher

    2 weeks ago


    Bristol, United Kingdom South Western Ambulance Service Nhs Foundation Trust Full time

    Job summary Opportunities have arisen within South Western Ambulance Service in the Emergency Operations Centre for Dispatchers.The successful candidates will be integral members of the 999 control room team with responsibility for the effective deployment and management of Trust vehicles to emergency and non-emergency calls across the Trust area.Part-time...


  • Bristol, United Kingdom South Western Ambulance Service NHS Foundation Trust Full time

    Are you interested in working for the Ambulance Service? Join the Princes Trust from 2nd - 3rd July for a career access course in partnership with South Western Ambulance Service. On completion of the course you will be guaranteed a spot on an assessment day to interview for a position with SWAST. You must be available to attend the assessment day on 11th...


  • Bristol, United Kingdom South Western Ambulance Service NHS Foundation Trust Full time

    Are you interested in working for the Ambulance Service? Join the Princes Trust from 14th - 16th May for a career access course in partnership with South Western Ambulance Service. On completion of the course you will be guaranteed a spot on an assessment day to interview for a position with SWAST. You must be available to attend the assessment day on 23rd...


  • Bristol, United Kingdom South Western Ambulance Service NHS Foundation Trust Full time

    Are you aged 18-30 and interested in working for the Ambulance Service? Join the Princes Trust from 28th - 30th November for a career access course in partnership with South Western Ambulance Service. On completion of the course you will be guaranteed a spot on an assessment day to interview for a position with SWAST. You must be available to attend the...

  • Dispatcher (W&cc)

    7 months ago


    Bristol, United Kingdom BrisDoc Healthcare Services Full time

    The core purpose of the role is to co-ordinate the effective scheduling and deployment of clinical and mobile resources (cars, drivers, doctors and nurses) to manage the patient demand into the Integrated Urgent Care Service from the NHS111 generated dispatch queue. The role will involve working closely with the Clinical Co-ordinator and Shift Manager to...

  • Dispatcher (W&cc)

    6 months ago


    Bristol, United Kingdom BrisDoc Healthcare Services Full time

    The core purpose of the role is to co-ordinate the effective scheduling and deployment of clinical and mobile resources (cars, drivers, doctors and nurses) to manage the patient demand into the Integrated Urgent Care Service from the NHS111 generated dispatch queue. The role will involve working closely with the Clinical Co-ordinator and Shift Manager to...

  • Controller

    6 months ago


    Bristol, United Kingdom EMED Group Full time

    We have a fantastic opportunity for a Controller to join our team based in Bristol. **About the role**: As a Dispatcher/Planner you will be providing a vital service as a liaison between our ambulance control centre, our operational staff, patients and Health Care Professionals. This is an exciting opportunity to join a knowledgeable team and we are...

  • Transport Planner

    6 months ago


    Bristol, United Kingdom EMED Group Full time

    We have a fantastic opportunity for a Transport Planner (Controller) to join our team based in **Bristol.** **About the role**: As a Dispatcher/Planner you will be providing a vital service as a liaison between our ambulance control centre, our operational staff, patients and Health Care Professionals. This is an exciting opportunity to join a...

  • Call Handler

    43 minutes ago


    Bristol, United Kingdom E-zec Medical Transport Services Ltd Full time

    **At E-zec we are looking for 2 full time (38 hours per week) Call Handlers to join our team in Bristol. We are operational 7 days a week so flexibility is required to cover variable shifts across the week including weekends and bank holidays.** As a Call Handler you’ll play a key role in making sure our patients are treated with empathy, care and...


  • Bristol, United Kingdom Nec Software Solutions Full time

    Come join us and make a difference in the world!Discover more at www.necsws.com NO AGENCIES PLEASE Job Description We are seeking an Implementation Consultant to join our UK-based Housing team to embark on an exciting journey specializing in NEC Housing IT Repairs systems for the not-for-profit social housing sector MAIN RESPONSIBILITIES: Offer expert...


  • Bristol, United Kingdom Nec Software Solutions Full time

    We are seeking a candidate to join the Business Operations team, working on the Commercial Assurance processes within NEC.Reporting to the Commercial Assurance Manager, the successful candidate will provide support to the Head of Business Operations, and Chief Financial Officer.The role includes managing and supporting a variety of commercial processes such...


  • Bristol, United Kingdom Nec Software Solutions Full time

    Come join us and make a difference in the world!Discover more at www.necsws.com Job Description *Due to strict Security Clearance requirements, unfortunately we can only consider applicants that have lived in the UK for 5 consecutive years or more* As an Infrastructure engineer, you will help us to deliver solutions via diverse non-functional environments...