Ambulance Dispatcher

5 months ago

Bristol, United Kingdom South Western Ambulance Service NHS Foundation Trust Full time

Job summary

Opportunities have arisen within South Western Ambulance Service in the Emergency Operations Centre for Dispatchers. The successful candidates will be integral members of the 999 control room team with responsibility for the effective deployment and management of Trust vehicles to emergency and non-emergency calls across the Trust area.

Part-time hours will be considered through the flexible working application.

All shortlisted candidates will be invited to attend an assessment centre.

The role is 24/7 365 days a year and we work shifts to achieve this. Please visit the additional information for an example shift pattern.

*Unsocial will be paid under Section 2 of NHS Terms and Conditions. Please see attached A4C Handbook for more details.

Main duties of the job

Your background

4 GCSEs at C grade or above, including English (or equivalent) Good keyboard skills Good oral communication skills The ability to be tactful and diplomatic as required is also necessary Be prepared to work shifts (24/7 rota providing cover on weekends, nights and bank holidays) Ability to work calmly under pressure

What we can offer you

Starting salary of £25,147 Unsocial hours enhancements (In accordance to NHS Terms and Conditions Agenda for Change section 2) Generous NHS Pension Scheme 27 days annual leave plus additional bank holiday leave allocated Access to the trust staying well service, offering emotional support such as counselling specialist trauma work and a range of other advice and information services offered through statutory and voluntary agencies. Significant career progression opportunities within the Clinical Hub and wider trust.

For more information on this role, please watch the following video

About us

Working for us is an experience like no other. We provide emergency and urgent care, 24 hours a day, 365 days a year, operating across the largest ambulance region in England and responding to an average of 2,650 incidents every day.

We remain committed to ensuring that we provide the best possible care for all our patients, which is reflected in our new five-year strategy which has continually improving patient care at its very core.

The role is based in Bristol, a lively yet laid-back city with top class shopping, street food, dynamic events and friendly festivals and excellent national and international transport links.

If you embody our values of one team, compassionate and innovative and are looking to make a real difference to peoples' lives, then we would love to hear from you.

In return we will equip you with the skills and resources you need to thrive in your role.

You will have opportunities to progress to roles across the Trust and enjoy continuous professional development.

Benefits

Competitive NHS salary A standard working week of hours Holiday entitlements of 27 days per year, plus general and public holidays, rising to 29 days after 5 years and 33 days after 10 years Pay enhancements for out of hours, shift and overtime working Generous Pension Scheme Career and salary progression Car leasing scheme Free parking across Trust sites Staff networks Wide range of discounts from various organisations across the UK Job description

Job responsibilities

Please see the attached Job Description and Person Specification for more information about the role.

Person Specification

Qualifications

Essential

4 GCSE's (or equivalent) at Grade C or above including English

Previous experience

Essential

Experience in dealing with a diverse range of people in a customer/patient environment

Desirable

Experience in working in the voluntary or health sector Experience using a telephone / computer as a regular means of communication in a work environment

  • Ambulance Dispatcher

    2 months ago

    Bristol, Bristol, United Kingdom South Western Ambulance Service NHS Foundation Trust Full time

    Job SummaryWe are seeking a highly skilled and dedicated individual to join our team as an Ambulance Dispatcher at South Western Ambulance Service NHS Foundation Trust. As a key member of our Emergency Operations Centre team, you will be responsible for effectively deploying and managing Trust vehicles to emergency and non-emergency calls across the Trust...

  • Ambulance Dispatcher

    2 months ago

    Bristol, Bristol, United Kingdom South Western Ambulance Service NHS Foundation Trust Full time

    Job SummaryWe are seeking a highly skilled and dedicated individual to join our team as an Ambulance Dispatcher at South Western Ambulance Service NHS Foundation Trust. As a key member of our Emergency Operations Centre team, you will be responsible for effectively deploying and managing Trust vehicles to emergency and non-emergency calls across the Trust...

  • Ambulance Dispatcher

    5 months ago

    Bristol, United Kingdom Acorn by Synergie Full time

    Job Title: Dispatcher **Salary**: £25,147 - £27,596 Per annum (Plus unsocial enhancements) Hours : 37.5 (Varying shift patterns covering days, nights, weekends) Location: Bradley Stoke, Bristol Ambulance Dispatcher Dispatcher needed to safely and effectively deploy operational resources to emergency services calls. You will use call categorization and...

  • Dispatcher

    5 months ago

    Bristol, United Kingdom Bristol Ambulance EMS Full time

    We are currently recruiting a Dispatcher at our Bristol HQ - Immediate start where possible. The post holder will provide cover during hours of 0700-1900, on a 4 on 4 off basis. You will be the first point of contact for Bristol Ambulance EMS, being able to professionally manage inbound calls, conference calls and queries. **Main duties of the job** You...

  • Dispatcher

    4 months ago

    Bristol, United Kingdom Bristol Ambulance EMS Full time

    We are currently recruiting a Dispatcher at our Bristol HQ - Immediate start where possible. The post holder will provide cover during hours of 0700-1900, on a 4 on 4 off basis. You will be the first point of contact for Bristol Ambulance EMS, being able to professionally manage inbound calls, conference calls and queries. **Main duties of the job** You...

  • Dispatcher

    5 months ago

    Bristol, United Kingdom Bristol Ambulance EMS Full time

    We are currently recruiting a Dispatcher at our Bristol HQ - Immediate start where possible. The post holder will provide cover during hours of 0700-1900, on a 4 on 4 off basis. You will be the first point of contact for Bristol Ambulance EMS, being able to professionally manage inbound calls, conference calls and queries. **Main duties of the job** You...

  • Ambulance Dispatcher

    4 days ago

    Bristol, Bristol, United Kingdom South Western Ambulance Service NHS Foundation Trust Full time

    Job SummaryWe are seeking a highly skilled and motivated individual to join our team as an Ambulance Dispatcher in the Emergency Operations Centre. As a key member of our 999 control room team, you will be responsible for the effective deployment and management of Trust vehicles to emergency and non-emergency calls across the Trust area.Main...

  • Emergency Operations Centre Dispatcher

    2 months ago

    Bristol, Bristol, United Kingdom South Western Ambulance Service NHS Foundation Trust Full time

    South Western Ambulance Service NHS Foundation Trust is seeking dedicated individuals to fill the role of Emergency Operations Centre Dispatcher within our dynamic team.As a vital member of our operations, you will play a critical role in ensuring timely and efficient response to emergency and non-emergency calls. Your responsibilities will encompass...

  • Emergency Operations Centre Dispatcher

    4 weeks ago

    Bristol, Bristol, United Kingdom South Western Ambulance Service NHS Foundation Trust Full time

    South Western Ambulance Service NHS Foundation Trust is seeking dedicated individuals to fill the role of Emergency Operations Centre Dispatcher within our dynamic team.As a vital member of our operations, you will play a critical role in ensuring timely and efficient response to emergency and non-emergency calls. Your responsibilities will encompass...

  • Ambulance Dispatcher

    2 months ago

    Bristol, Bristol, United Kingdom South Western Ambulance Service NHS Foundation Trust Full time

    About the RoleWe are seeking a highly skilled and dedicated individual to join our team as an Ambulance Dispatcher in the Emergency Operations Centre. As a key member of our 999 control room team, you will be responsible for the effective deployment and management of Trust vehicles to emergency and non-emergency calls across the Trust area.Main...

  • Ambulance Dispatcher

    2 months ago

    Bristol, Bristol, United Kingdom South Western Ambulance Service NHS Foundation Trust Full time

    About the RoleWe are seeking a highly skilled and dedicated individual to join our team as an Ambulance Dispatcher in the Emergency Operations Centre. As a key member of our 999 control room team, you will be responsible for the effective deployment and management of Trust vehicles to emergency and non-emergency calls across the Trust area.Main...

  • Ambulance Dispatcher

    2 months ago

    Bristol, Bristol, United Kingdom South Western Ambulance Service NHS Foundation Trust Full time

    About the RoleWe are seeking a highly skilled and dedicated individual to join our team as an Ambulance Dispatcher in the Emergency Operations Centre. As a key member of our 999 control room team, you will be responsible for the effective deployment and management of Trust vehicles to emergency and non-emergency calls across the Trust area.Main...

  • Ambulance Dispatcher

    2 months ago

    Bristol, Bristol, United Kingdom South Western Ambulance Service NHS Foundation Trust Full time

    About the RoleWe are seeking a highly skilled and dedicated individual to join our team as an Ambulance Dispatcher in the Emergency Operations Centre. As a key member of our 999 control room team, you will be responsible for the effective deployment and management of Trust vehicles to emergency and non-emergency calls across the Trust area.Main...

  • Ambulance Operations Coordinator

    1 month ago

    Bristol, Bristol, United Kingdom South Western Ambulance Service NHS Foundation Trust Full time

    Job SummaryWe are seeking a highly skilled and dedicated individual to join our team as an Ambulance Dispatcher at South Western Ambulance Service NHS Foundation Trust. As a key member of our 999 control room team, you will be responsible for the effective deployment and management of Trust vehicles to emergency and non-emergency calls across the Trust...

  • Ambulance Operations Coordinator

    1 month ago

    Bristol, Bristol, United Kingdom South Western Ambulance Service NHS Foundation Trust Full time

    Job SummaryWe are seeking a highly skilled and dedicated individual to join our team as an Ambulance Dispatcher at South Western Ambulance Service NHS Foundation Trust. As a key member of our 999 control room team, you will be responsible for the effective deployment and management of Trust vehicles to emergency and non-emergency calls across the Trust...

  • Ambulance Operations Coordinator

    1 month ago

    Bristol, Bristol, United Kingdom South Western Ambulance Service NHS Foundation Trust Full time

    Job SummaryWe are seeking a highly skilled and motivated individual to join our team as an Ambulance Dispatcher. As a key member of our 999 control room team, you will be responsible for the effective deployment and management of Trust vehicles to emergency and non-emergency calls across the Trust area.Main ResponsibilitiesDeploy and manage Trust vehicles to...

  • Ambulance Operations Coordinator

    1 month ago

    Bristol, Bristol, United Kingdom South Western Ambulance Service NHS Foundation Trust Full time

    Job SummaryWe are seeking a highly skilled and motivated individual to join our team as an Ambulance Dispatcher. As a key member of our 999 control room team, you will be responsible for the effective deployment and management of Trust vehicles to emergency and non-emergency calls across the Trust area.Main ResponsibilitiesDeploy and manage Trust vehicles to...

  • Ambulance Operations Coordinator

    2 weeks ago

    Bristol, Bristol, United Kingdom South Western Ambulance Service NHS Foundation Trust Full time

    Job SummaryWe are seeking a highly skilled and motivated individual to join our team as an Ambulance Dispatcher. As a key member of our 999 control room team, you will be responsible for the effective deployment and management of Trust vehicles to emergency and non-emergency calls across the Trust area.Main DutiesDeploy and manage Trust vehicles to emergency...

  • Ambulance Dispatcher

    5 months ago

    Bristol, United Kingdom South Western Ambulance Service NHS Foundation Trust Full time

    The role is 24/7 365 days a year and we work shifts to achieve this. Please visit the additional information for an example shift pattern. - Unsocial will be paid under Section 2 of NHS Terms and Conditions. Please see attached A4C Handbook for more details. Your background 4 GCSEs at C grade or above, including English (or equivalent) Good keyboard...

  • Ambulance Operations Coordinator

    1 month ago

    Bristol, Bristol, United Kingdom South Western Ambulance Service NHS Foundation Trust Full time

    About the RoleWe are seeking a highly skilled and motivated individual to join our team as an Ambulance Dispatcher. As a key member of our Emergency Operations Centre, you will be responsible for the effective deployment and management of Trust vehicles to emergency and non-emergency calls across the Trust area.Main ResponsibilitiesDeploy and manage Trust...