Tenancy Management and Customer Service Position
5 days ago
As a key member of our team, you will play a vital role in delivering exceptional housing management services to our residents. Based in Cheadle, this position involves managing tenancies, providing top-notch customer service, and collaborating with colleagues to ensure regulatory compliance.
About the RoleYou will be responsible for handling tenancy-related tasks, such as sign-ups, void management, and property maintenance issues. Your excellent communication and problem-solving skills will enable you to effectively address resident concerns and provide tailored solutions.
Responsibilities- Tenancy Management: Oversee the tenancy lifecycle, ensuring seamless transitions and minimal disruptions.
- Customer Service: Deliver exceptional customer experiences through proactive issue resolution and timely communication.
- Regulatory Compliance: Collaborate with colleagues to maintain adherence to critical regulations, such as fire safety and data protection.
In addition to a competitive salary of £32,242 per annum (rising to £33,939 after 12 months), you will enjoy a range of benefits, including:
- 25 days annual leave (rising to 30 days)
- Pension scheme with employer contributions
- Life Assurance
- Employee Advice Service
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