Customer Resolution Manager

1 week ago


Cheadle Hulme, Stockport, United Kingdom TOGETHER FINANCIAL SERVICES LIMITED Full time
Job Description

As a Customer Resolution Manager, you will be responsible for resolving customer enquiries to completion, aiming for first contact resolution where possible. You will identify and attempt to resolve potential customer complaints, ensuring that our customers receive the best possible service.

With a focus on sustainability, you will understand the needs of vulnerable customers and arrange the appropriate type of support, including signposting to organisations that can help.



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