Customer Resolution Manager
1 week ago
As a Customer Resolution Manager, you will be responsible for resolving customer enquiries to completion, aiming for first contact resolution where possible. You will identify and attempt to resolve potential customer complaints, ensuring that our customers receive the best possible service.
With a focus on sustainability, you will understand the needs of vulnerable customers and arrange the appropriate type of support, including signposting to organisations that can help.
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Arrears Resolution Professional
3 weeks ago
Cheadle Hulme, Stockport, United Kingdom Together Full timeTogether is seeking an experienced Arrears Resolution Professional to join our team.About the RoleThis is a challenging yet rewarding opportunity to work in a fast-paced environment where you will be responsible for providing expert support to customers facing financial difficulties.Your main aim will be to grasp the underlying causes of a customer's...
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Customer Service Professional
3 weeks ago
Cheadle Hulme, Stockport, United Kingdom TOGETHER FINANCIAL SERVICES LIMITED Full timeJoin our team at Together Financial Services Limited, where we pride ourselves on being a market leader in mortgage and secured loan products for individuals and businesses. As a Customer Service Advisor - Collections, you will form a vital part of our customer-facing team, dedicated to resolving complex customer issues and delivering exceptional...
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Cheadle Hulme, Stockport, United Kingdom Sanctuary Group Full timeAs a key member of our team, you will play a vital role in delivering exceptional housing management services to our residents. Based in Cheadle, this position involves managing tenancies, providing top-notch customer service, and collaborating with colleagues to ensure regulatory compliance.About the RoleYou will be responsible for handling tenancy-related...
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Customer Experience Professional
4 days ago
Cheadle Hulme, Stockport, United Kingdom TOGETHER FINANCIAL SERVICES LIMITED Full timeAbout Together Financial Services Limited">We're a leading property finance expert with an entrepreneurial spirit, offering a range of mortgage and secured loan products to individuals and businesses who are typically underserved by mainstream lenders.Our company was established in 1974, and we've built a team of over 750 colleagues who are passionate about...
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Customer Support Specialist
4 weeks ago
Cheadle Hulme, Stockport, United Kingdom Together Full timeJob OverviewWe're seeking a highly skilled Customer Support Specialist to join our Operations Collection Team at Together. As a key member of our team, you will be responsible for providing exceptional customer service via telephone calls, resolving financial difficulties, and offering sustainable support.Key Responsibilities:Deal with inbound and outbound...
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Customer Relationship Manager
1 week ago
Cheadle Hulme, Stockport, United Kingdom Together Full timeWe are looking for a Customer Relationship Manager to join our Direct Sales team at Together. As a Telesales Executive, your primary responsibility will be to make proactive outbound calls to existing customers who may be coming to the end of their mortgage term. You will also take sales calls from inbound potential customers and set appointments for the...
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Customer Experience Manager
3 weeks ago
Cheadle Hulme, Stockport, United Kingdom Wienerberger Full timeCustomer Support ExcellenceWe are seeking an experienced and strategic Senior Customer Support Manager to lead our support team at Wienerberger, a leading international provider of building materials and infrastructure solutions. Our products and system solutions enable energy-efficient, healthy, climate-friendly and affordable living.You will be responsible...
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Arrears Resolution Expert
1 week ago
Cheadle Hulme, Stockport, United Kingdom TOGETHER FINANCIAL SERVICES LIMITED Full timeAbout the RoleIn this role, you will be providing high-quality support to our customers who are experiencing financial difficulties or in-life vulnerabilities. You will be dealing with inbound and outbound telephone calls from customers relating to early and/or late stage arrears on regulated and unregulated accounts. As a key member of our team, you will...
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Customer Experience Improvement Manager
3 weeks ago
Cheadle Hulme, Stockport, United Kingdom Wienerberger Full timeWe are seeking a skilled Customer Support Manager to drive high service delivery standards and outstanding customer experience at Wienerberger, a leading international provider of building materials and infrastructure solutions.About the RoleThis critical position involves overseeing the day-to-day operations of the support team, optimising processes, and...
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Customer Support Operations Manager
2 weeks ago
Cheadle Hulme, Stockport, United Kingdom Wienerberger Full timeCompany Overview:Wienerberger is a leading international provider of building materials and infrastructure solutions, improving the quality of life and shaping the future of construction.About the Role:We are seeking an experienced Senior Customer Support Manager to lead our support team in Cheadle, Cheshire. As a critical member of our operations team, you...
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Tenancy Services Manager
2 weeks ago
Cheadle Hulme, Stockport, United Kingdom CIH International Housing Group Full timeJob OverviewSanctuary Housing is one of the UK's leading social landlords, providing approximately 70,000 homes across England. We give our residents good quality, affordable homes in communities that they can be proud of.About the JobThis role involves working with colleagues to help the organisation meet its compliance obligations (fire safety, water...
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Customer Experience Manager
2 weeks ago
Cheadle Hulme, Stockport, United Kingdom NEOM Wellbeing Full timeAt NEOM Wellbeing, we're dedicated to supercharging the wellbeing of our communities and planet. As a key member of our retail team, you'll oversee all aspects of your store from stock management and operations to local commercial strategy and business planning.We're committed to creating a positive work environment that supports our people's wellbeing. Our...
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Senior Customer Experience Manager
6 days ago
Cheadle Hulme, Stockport, United Kingdom Wienerberger Full timeAbout WienerbergerWienerberger is a leading international provider of building materials and infrastructure solutions. Our products and system solutions enable energy-efficient, healthy, climate-friendly and affordable living. With a focus on continuous improvement and innovation, we are committed to shaping the future of construction.In this role as a...
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Tenancy Management Professional
6 days ago
Cheadle Hulme, Stockport, United Kingdom CIH International Housing Group Full timeJob SummaryWe are looking for a highly skilled Tenancy Management Professional to join our team in Cheadle. The successful candidate will be responsible for tenancy management, void management, and compliance responsibilities within the local area. This role includes delivering high-quality housing management services, managing tenant expectations, and...
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Support Operations Manager
2 weeks ago
Cheadle Hulme, Stockport, United Kingdom Wienerberger Careers Full timeTransform Your Career as a Customer Support LeadWe're excited to announce a new opportunity for a skilled Customer Support Lead to join our global team at Wienerberger Careers. As a key member of our operations team, you'll play a vital role in shaping our customer experience and driving business growth.About the Role:As a Customer Support Lead, you'll be...
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Housing Management Specialist
3 weeks ago
Cheadle Hulme, Stockport, United Kingdom Sanctuary Group Full timeSanctuary Group is a leading social landlord providing over 70,000 homes across England. We strive to give our residents good quality, affordable homes in thriving communities. As a Housing Management Specialist, you will play a crucial role in delivering high-quality housing management services that meet the needs and expectations of our residents.Job...
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Security Risk Manager
1 week ago
Cheadle Hulme, Stockport, United Kingdom TOGETHER FINANCIAL SERVICES LIMITED Full timeCyber Security PositionWe're Together Financial Services Limited, a leading provider of property finance solutions. We're seeking a highly skilled Security Risk Manager to join our IT team, based from our offices in Cheadle, Manchester.The successful candidate will have strong knowledge of security technologies, including NGFW, WAF, IPS, EDR, NDR, AV, MDM,...
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Senior Customer Advocate
3 weeks ago
Cheadle Hulme, Stockport, United Kingdom Wienerberger Full timeCustomer Support Excellence OpportunityWe are seeking an experienced and strategic Senior Customer Support Manager to lead our support team at Wienerberger, a leading international provider of building materials and infrastructure solutions. Our products and system solutions enable energy-efficient, healthy, climate-friendly and affordable living.You will be...
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Mortgage Processor Specialist
2 weeks ago
Cheadle Hulme, Stockport, United Kingdom Together Full timeJob SummaryWe are seeking a highly skilled Mortgage Processor to join our team at Together. As a Mortgage Processor, you will play a critical role in supporting our Mortgage Advisors and customers by accurately assessing new applications and managing pipelines.Responsibilities:Process applications from receipt to submission, ensuring accurate data entry and...
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Accommodation and Housing Specialist
6 days ago
Cheadle Hulme, Stockport, United Kingdom Sanctuary Group Full timeAt Sanctuary Group, we're dedicated to providing quality, affordable housing and supporting our residents' well-being. As an Accommodation and Housing Officer, you'll play a crucial role in delivering exceptional housing management services and enhancing our residents' lives.About the JobThis challenging yet rewarding role involves overseeing tenancies,...