Customer Experience Manager

3 weeks ago


Cheadle Hulme, Stockport, United Kingdom NEOM Wellbeing Full time

At NEOM Wellbeing, we're dedicated to supercharging the wellbeing of our communities and planet. As a key member of our retail team, you'll oversee all aspects of your store from stock management and operations to local commercial strategy and business planning.

We're committed to creating a positive work environment that supports our people's wellbeing. Our comprehensive benefits package includes 25 days holiday, time off on your birthday, a monthly product allowance, and 60% staff discount.

This role requires someone available to work weekdays and weekends, with occasional late nights and travel to other stores and events. If you're passionate about delivering exceptional customer experiences and leading a high-performing team, we'd love to hear from you.

  • Estimated salary: £40,000 - £50,000 per annum.
Job Responsibilities
  • Drive forward sales, KPIs, and company objectives.
  • Complete targets, rotas, and weekly reports.
  • Organise and support in-store and field events to promote NEOM as a brand.
  • Recruit, develop, and mentor a team with a focus on training and education.
  • Provide the highest standard of NEOM Customer Experience in-store to inspire wellbeing.
  • Proactively identify opportunities to contribute to the wellbeing of our people & planet.
  • Lead and champion community initiatives providing inspiration and opportunities for volunteering and bettering your store's local community.


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