Customer Experience Manager
3 weeks ago
At NEOM Wellbeing, we're dedicated to supercharging the wellbeing of our communities and planet. As a key member of our retail team, you'll oversee all aspects of your store from stock management and operations to local commercial strategy and business planning.
We're committed to creating a positive work environment that supports our people's wellbeing. Our comprehensive benefits package includes 25 days holiday, time off on your birthday, a monthly product allowance, and 60% staff discount.
This role requires someone available to work weekdays and weekends, with occasional late nights and travel to other stores and events. If you're passionate about delivering exceptional customer experiences and leading a high-performing team, we'd love to hear from you.
- Estimated salary: £40,000 - £50,000 per annum.
- Drive forward sales, KPIs, and company objectives.
- Complete targets, rotas, and weekly reports.
- Organise and support in-store and field events to promote NEOM as a brand.
- Recruit, develop, and mentor a team with a focus on training and education.
- Provide the highest standard of NEOM Customer Experience in-store to inspire wellbeing.
- Proactively identify opportunities to contribute to the wellbeing of our people & planet.
- Lead and champion community initiatives providing inspiration and opportunities for volunteering and bettering your store's local community.
-
Customer Experience Manager
4 weeks ago
Cheadle Hulme, Stockport, United Kingdom Wienerberger Full timeCustomer Support ExcellenceWe are seeking an experienced and strategic Senior Customer Support Manager to lead our support team at Wienerberger, a leading international provider of building materials and infrastructure solutions. Our products and system solutions enable energy-efficient, healthy, climate-friendly and affordable living.You will be responsible...
-
Customer Experience Improvement Manager
3 weeks ago
Cheadle Hulme, Stockport, United Kingdom Wienerberger Full timeWe are seeking a skilled Customer Support Manager to drive high service delivery standards and outstanding customer experience at Wienerberger, a leading international provider of building materials and infrastructure solutions.About the RoleThis critical position involves overseeing the day-to-day operations of the support team, optimising processes, and...
-
Senior Customer Experience Manager
2 weeks ago
Cheadle Hulme, Stockport, United Kingdom Wienerberger Full timeAbout WienerbergerWienerberger is a leading international provider of building materials and infrastructure solutions. Our products and system solutions enable energy-efficient, healthy, climate-friendly and affordable living. With a focus on continuous improvement and innovation, we are committed to shaping the future of construction.In this role as a...
-
Customer Experience Director
4 weeks ago
Cheadle Hulme, Stockport, United Kingdom NEOM Wellbeing Full timeCustomer Experience Lead at NEOM WellbeingWe're seeking a seasoned retail professional to lead our customer experience efforts and drive business growth. As a key member of our team, you'll be responsible for delivering exceptional customer experiences across multiple channels.You'll work closely with cross-functional teams to develop and execute local...
-
Customer Experience Lead
6 days ago
Cheadle Hulme, Stockport, United Kingdom NEOM Wellbeing Full timeAbout NEOM WellbeingWe are a dynamic wellbeing company dedicated to enhancing the lives of our communities and the planet. Our unique approach combines a comprehensive benefits package with a focus on employee wellbeing, customer satisfaction, and social responsibility.As a key member of our retail team, you will play a vital role in driving sales growth,...
-
Customer Experience Specialist
1 month ago
Cheadle Hulme, Stockport, United Kingdom Lounge Full timeThis is an exciting opportunity to join Lounge's Front of House team as a Customer Experience Specialist. You'll be responsible for delivering exceptional service, working closely with management and the team to ensure every customer leaves happy. If you're driven, passionate about hospitality, and have good communication skills, we'd love to hear from...
-
Customer Experience Professional
1 week ago
Cheadle Hulme, Stockport, United Kingdom TOGETHER FINANCIAL SERVICES LIMITED Full timeAbout Together Financial Services Limited">We're a leading property finance expert with an entrepreneurial spirit, offering a range of mortgage and secured loan products to individuals and businesses who are typically underserved by mainstream lenders.Our company was established in 1974, and we've built a team of over 750 colleagues who are passionate about...
-
Sales and Customer Experience Lead
2 weeks ago
Cheadle Hulme, Stockport, United Kingdom NEOM Wellbeing Full timeJob OverviewWe are seeking a highly motivated and experienced retail professional to join our team as a Sales and Customer Experience Lead. The successful candidate will drive sales growth, lead and manage a team, and deliver exceptional customer experiences.Key Responsibilities:Sales Growth: You will be responsible for driving sales growth and achieving...
-
Senior Customer Experience Lead
3 weeks ago
Cheadle Hulme, Stockport, United Kingdom Wienerberger Full timeThe Wienerberger Group is seeking a Senior Customer Support Manager to join our Head Office in Cheadle, Cheshire. This exciting opportunity will see you leading our support team, driving high service delivery standards, and delivering outstanding customer experiences. With a strong background in customer support and a proven track record of improving...
-
Senior Customer Experience Lead
2 weeks ago
Cheadle Hulme, Stockport, United Kingdom TOGETHER FINANCIAL SERVICES LIMITED Full timeJob SummaryWe are seeking a highly skilled Senior Digital Product Owner to join our agile delivery teams, responsible for the delivery and ongoing improvement of our customer-facing digital platforms. As a key member of our team, you will work closely with internal stakeholders and external partners to shape and manage the delivery of our digital roadmap...
-
Brand Experience Manager
3 weeks ago
Cheadle Hulme, Stockport, United Kingdom NEWELL Full timeJob Title: Associate Brand ManagerWe are looking for a skilled and experienced Associate Brand Manager to join our team in Manchester. As a key member of our marketing department, you will be responsible for driving marketing activation, tracking, and performance optimisation across various channels and customer segments.The successful candidate will have a...
-
Customer Relationship Manager
2 weeks ago
Cheadle Hulme, Stockport, United Kingdom Together Full timeWe are looking for a Customer Relationship Manager to join our Direct Sales team at Together. As a Telesales Executive, your primary responsibility will be to make proactive outbound calls to existing customers who may be coming to the end of their mortgage term. You will also take sales calls from inbound potential customers and set appointments for the...
-
Customer Resolution Manager
2 weeks ago
Cheadle Hulme, Stockport, United Kingdom TOGETHER FINANCIAL SERVICES LIMITED Full timeJob DescriptionAs a Customer Resolution Manager, you will be responsible for resolving customer enquiries to completion, aiming for first contact resolution where possible. You will identify and attempt to resolve potential customer complaints, ensuring that our customers receive the best possible service.With a focus on sustainability, you will understand...
-
Customer Support Operations Manager
3 weeks ago
Cheadle Hulme, Stockport, United Kingdom Wienerberger Full timeCompany Overview:Wienerberger is a leading international provider of building materials and infrastructure solutions, improving the quality of life and shaping the future of construction.About the Role:We are seeking an experienced Senior Customer Support Manager to lead our support team in Cheadle, Cheshire. As a critical member of our operations team, you...
-
Brand Experience Manager
3 weeks ago
Cheadle Hulme, Stockport, United Kingdom Beauty Works Full timeAbout the RoleWe are seeking a highly motivated Brand Experience Manager to join our team at Beauty Works. The ideal candidate will have experience in marketing, project management, and event planning.About UsAt Beauty Works, we offer a competitive salary of £45,000 - £60,000 per annum, depending on experience. Our benefits package includes opportunities...
-
Customer Service Professional
3 weeks ago
Cheadle Hulme, Stockport, United Kingdom TOGETHER FINANCIAL SERVICES LIMITED Full timeJoin our team at Together Financial Services Limited, where we pride ourselves on being a market leader in mortgage and secured loan products for individuals and businesses. As a Customer Service Advisor - Collections, you will form a vital part of our customer-facing team, dedicated to resolving complex customer issues and delivering exceptional...
-
Resident Experience Manager
5 days ago
Cheadle Hulme, Stockport, United Kingdom Care UK Full timeJoin Care UK as a Resident Experience Manager at Abney Court in Cheshire and help us create unforgettable experiences for our residents! As a key member of our care team, you will be responsible for designing and delivering engaging activities that promote independence, confidence, and overall well-being.Job Summary:This is an exciting opportunity to make a...
-
Tenancy Management and Customer Service Position
2 weeks ago
Cheadle Hulme, Stockport, United Kingdom Sanctuary Group Full timeAs a key member of our team, you will play a vital role in delivering exceptional housing management services to our residents. Based in Cheadle, this position involves managing tenancies, providing top-notch customer service, and collaborating with colleagues to ensure regulatory compliance.About the RoleYou will be responsible for handling tenancy-related...
-
Experience Manager
3 weeks ago
Cheadle Hulme, Stockport, United Kingdom TOGETHER FINANCIAL SERVICES LIMITED Full timeAbout UsWe're Together Financial Services Limited, a market leading property finance experts with an entrepreneurial spirit. Based in South Manchester, we've been established since 1974 and have built a team of over 750 colleagues, who are passionate about supporting individuals and businesses achieve their property ambitions by making finance work for...
-
Wellbeing Experience Manager
3 weeks ago
Cheadle Hulme, Stockport, United Kingdom NEOM Wellbeing Full timeCompany OverviewAt NEOM Wellbeing, our mission is to supercharge the wellbeing of our communities and our planet. We're committed to leaving both in a better place.About the RoleWe're seeking a highly skilled and experienced individual to lead our retail team at John Lewis Cheadle Counter. As a key member of the team, you'll be responsible for overseeing all...