Senior Customer Experience Manager
5 days ago
Wienerberger is a leading international provider of building materials and infrastructure solutions. Our products and system solutions enable energy-efficient, healthy, climate-friendly and affordable living. With a focus on continuous improvement and innovation, we are committed to shaping the future of construction.
In this role as a Senior Customer Experience Manager, you will have the opportunity to work with our cross-functional teams to build a seamless support experience that aligns with our company's goals and customer expectations. You will be responsible for:
- Designing and rolling out the CX roadmap strategy to deliver a seamless, personalised and proactive customer journey
- Utilising customer feedback, data and insights to identify opportunities for improving customer satisfaction and loyalty
As a member of our team, you will have access to professional growth, training, and opportunities to hone your skills and knowledge. We offer a competitive salary and benefits package, including annual bonus up to 6%, life assurance, flexible benefits offering, and the ability to purchase additional holidays. Estimated salary: £45,000 - £60,000 per annum.
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Customer Experience Manager
3 weeks ago
Cheadle Hulme, Stockport, United Kingdom Wienerberger Full timeCustomer Support ExcellenceWe are seeking an experienced and strategic Senior Customer Support Manager to lead our support team at Wienerberger, a leading international provider of building materials and infrastructure solutions. Our products and system solutions enable energy-efficient, healthy, climate-friendly and affordable living.You will be responsible...
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Senior Customer Experience Lead
2 weeks ago
Cheadle Hulme, Stockport, United Kingdom Wienerberger Full timeThe Wienerberger Group is seeking a Senior Customer Support Manager to join our Head Office in Cheadle, Cheshire. This exciting opportunity will see you leading our support team, driving high service delivery standards, and delivering outstanding customer experiences. With a strong background in customer support and a proven track record of improving...
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Senior Customer Experience Lead
3 days ago
Cheadle Hulme, Stockport, United Kingdom TOGETHER FINANCIAL SERVICES LIMITED Full timeJob SummaryWe are seeking a highly skilled Senior Digital Product Owner to join our agile delivery teams, responsible for the delivery and ongoing improvement of our customer-facing digital platforms. As a key member of our team, you will work closely with internal stakeholders and external partners to shape and manage the delivery of our digital roadmap...
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Customer Experience Manager
2 weeks ago
Cheadle Hulme, Stockport, United Kingdom NEOM Wellbeing Full timeAt NEOM Wellbeing, we're dedicated to supercharging the wellbeing of our communities and planet. As a key member of our retail team, you'll oversee all aspects of your store from stock management and operations to local commercial strategy and business planning.We're committed to creating a positive work environment that supports our people's wellbeing. Our...
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Customer Experience Improvement Manager
2 weeks ago
Cheadle Hulme, Stockport, United Kingdom Wienerberger Full timeWe are seeking a skilled Customer Support Manager to drive high service delivery standards and outstanding customer experience at Wienerberger, a leading international provider of building materials and infrastructure solutions.About the RoleThis critical position involves overseeing the day-to-day operations of the support team, optimising processes, and...
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Customer Experience Director
3 weeks ago
Cheadle Hulme, Stockport, United Kingdom NEOM Wellbeing Full timeCustomer Experience Lead at NEOM WellbeingWe're seeking a seasoned retail professional to lead our customer experience efforts and drive business growth. As a key member of our team, you'll be responsible for delivering exceptional customer experiences across multiple channels.You'll work closely with cross-functional teams to develop and execute local...
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Customer Experience Specialist
4 weeks ago
Cheadle Hulme, Stockport, United Kingdom Lounge Full timeThis is an exciting opportunity to join Lounge's Front of House team as a Customer Experience Specialist. You'll be responsible for delivering exceptional service, working closely with management and the team to ensure every customer leaves happy. If you're driven, passionate about hospitality, and have good communication skills, we'd love to hear from...
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Customer Experience Professional
3 days ago
Cheadle Hulme, Stockport, United Kingdom TOGETHER FINANCIAL SERVICES LIMITED Full timeAbout Together Financial Services Limited">We're a leading property finance expert with an entrepreneurial spirit, offering a range of mortgage and secured loan products to individuals and businesses who are typically underserved by mainstream lenders.Our company was established in 1974, and we've built a team of over 750 colleagues who are passionate about...
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Sales and Customer Experience Lead
1 week ago
Cheadle Hulme, Stockport, United Kingdom NEOM Wellbeing Full timeJob OverviewWe are seeking a highly motivated and experienced retail professional to join our team as a Sales and Customer Experience Lead. The successful candidate will drive sales growth, lead and manage a team, and deliver exceptional customer experiences.Key Responsibilities:Sales Growth: You will be responsible for driving sales growth and achieving...
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Customer Experience Strategist
4 weeks ago
Cheadle Hulme, Stockport, United Kingdom TOGETHER FINANCIAL SERVICES LIMITED Full timeAbout the RoleOverview: We're Together - a leading property finance expert with an entrepreneurial spirit. Based in South Manchester, we've been established since 1974 and have built a team of over 750 colleagues who are passionate about supporting individuals and businesses achieve their property ambitions by making finance work for them.We pride ourselves...
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Senior Customer Advocate
3 weeks ago
Cheadle Hulme, Stockport, United Kingdom Wienerberger Full timeCustomer Support Excellence OpportunityWe are seeking an experienced and strategic Senior Customer Support Manager to lead our support team at Wienerberger, a leading international provider of building materials and infrastructure solutions. Our products and system solutions enable energy-efficient, healthy, climate-friendly and affordable living.You will be...
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Customer Experience Coordinator
4 weeks ago
Cheadle Hulme, Stockport, United Kingdom Together Full timeAbout the RoleThis is an exciting opportunity to join our Collections team as a Financial Support Advisor. In this role, you will be responsible for engaging with customers who are experiencing financial difficulties or vulnerabilities, providing them with expert guidance and support to help them navigate challenging situations.Key Responsibilities:To...
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Brand Experience Manager
2 weeks ago
Cheadle Hulme, Stockport, United Kingdom NEWELL Full timeJob Title: Associate Brand ManagerWe are looking for a skilled and experienced Associate Brand Manager to join our team in Manchester. As a key member of our marketing department, you will be responsible for driving marketing activation, tracking, and performance optimisation across various channels and customer segments.The successful candidate will have a...
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Customer Support Operations Manager
2 weeks ago
Cheadle Hulme, Stockport, United Kingdom Wienerberger Full timeCompany Overview:Wienerberger is a leading international provider of building materials and infrastructure solutions, improving the quality of life and shaping the future of construction.About the Role:We are seeking an experienced Senior Customer Support Manager to lead our support team in Cheadle, Cheshire. As a critical member of our operations team, you...
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Senior Recruitment Manager
1 month ago
Cheadle Hulme, Stockport, United Kingdom JAM Recruitment Full timeJob OverviewWe are looking for a skilled Senior Recruitment Manager to join our team. The ideal candidate will have a proven track record of delivering recruitment solutions into engineering or tech businesses and achieving sales targets.The successful candidate will work alongside our existing new business contract team to drive permanent growth in the UK...
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Senior Risk Management Specialist
5 days ago
Cheadle Hulme, Stockport, United Kingdom Redefined Ltd Full timeJob Description:We are seeking a highly skilled and experienced professional to join our team at Redefined Ltd as a Senior Risk Management Specialist. This is a senior leadership role that requires the ability to manage, develop, and lead a high-performing team responsible for credit risk management across the organization.The successful candidate will have...
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Customer Relationship Manager
1 week ago
Cheadle Hulme, Stockport, United Kingdom Together Full timeWe are looking for a Customer Relationship Manager to join our Direct Sales team at Together. As a Telesales Executive, your primary responsibility will be to make proactive outbound calls to existing customers who may be coming to the end of their mortgage term. You will also take sales calls from inbound potential customers and set appointments for the...
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Senior Customer Service Coordinator
2 weeks ago
Cheadle Hulme, Stockport, United Kingdom Wienerberger Full timeWe are looking for a highly experienced Customer Support Lead to join our team at Wienerberger, a leading international provider of building materials and infrastructure solutions.Job DescriptionThis role involves leading a team of customer support advisors, promoting a culture of accountability, continuous learning, and professional growth. The ideal...
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Customer Resolution Manager
1 week ago
Cheadle Hulme, Stockport, United Kingdom TOGETHER FINANCIAL SERVICES LIMITED Full timeJob DescriptionAs a Customer Resolution Manager, you will be responsible for resolving customer enquiries to completion, aiming for first contact resolution where possible. You will identify and attempt to resolve potential customer complaints, ensuring that our customers receive the best possible service.With a focus on sustainability, you will understand...
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Senior Origination Manager
2 weeks ago
Cheadle Hulme, Stockport, United Kingdom TOGETHER FINANCIAL SERVICES LIMITED Full timeAbout the RoleAs Senior Origination Manager at TOGETHER FINANCIAL SERVICES LIMITED, you will play a pivotal role in unlocking property ambitions for thousands of people, businesses, and professionals. Your primary responsibility will be to develop and implement effective origination strategies that drive business growth.We take pride in our common-sense...