Housing Services Manager

17 hours ago


Cheadle Hulme, Stockport, United Kingdom CIH International Housing Group Full time
Job Overview:
Sanctuary Group is one of the UK's leading social landlords, providing around 70,000 homes across England. We give our residents good quality, affordable homes in communities that they can be proud of.

The role of Housing Officer involves delivering high quality housing management services meeting the needs and expectations of current and future residents and the wider community. This includes providing an effective tenancy and resident customer service, managing tenant expectations regarding repairs, and escalating any property maintenance issues affecting resident welfare via appropriate channels.

Key Responsibilities:
  • Delivering excellent customer service to residents and stakeholders.
  • Managing tenancy sign ups, void management, compliance responsibilities, anti-social behaviour management, and full range of housing management.
  • Working with colleagues in other service areas to help the organisation meet its compliance obligations (fire safety, water hygiene, gas safety, and data protection).


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