Telecare Service Coordinator

3 weeks ago


StokeonTrent, United Kingdom Supply Care Solutions Full time

About the Job: We are recruiting a Telecare Service Coordinator to join our team at Supply Care Solutions. As a Telecare Customer Service Advisor, you will be responsible for taking calls from clients in need and providing guidance and support to ensure their safety and well-being.

Responsibilities:

  • Taking emergency calls and providing assistance to clients
  • Identifying issues and arranging necessary supports
  • Working collaboratively with other teams to ensure seamless service delivery

Requirements:

  • Experience in customer-facing roles
  • Ability to work effectively under pressure
  • Strong communication and problem-solving skills

What We Offer:

  • A competitive salary of £16.27 per hour (Umbrella)
  • Ongoing training and development opportunities
  • A supportive and dynamic work environment


  • Stoke-on-Trent, Stoke-on-Trent, United Kingdom Supply Care Solutions Full time

    Job Description: Emergency Response Telecare CoordinatorWe are seeking an experienced and empathetic individual to join our team as an Emergency Response Telecare Coordinator. As the first point of contact for our telecare services, you will play a critical role in providing support and assistance to individuals in potentially life-threatening situations.Key...


  • Stoke-on-Trent, Stoke-on-Trent, United Kingdom Austin Fraser Full time

    Telecare Operations Assistant Job Summary">We are seeking a highly motivated and organized Telecare Operations Assistant to join our team at Austin Fraser. In this role, you will provide administrative support to the Telecare Operations team, ensuring seamless day-to-day operations and exceptional customer service.">About the Role">This position involves...


  • Stoke-on-Trent, United Kingdom Supply Care Solutions Full time

    Telecare Customer Service Advisor Location: Stoke-on-Trent Supply Care Solutions are a market-leading Medical, Social Care and Education recruitment consultancy, we offer a range of accredited services across the public sector, providing highly skilled, compliant professionals in all grades and specialties, including short, long term and permanent...


  • Stoke-on-Trent, United Kingdom Supply Care Solutions Full time

    Telecare Customer Service AdvisorLocation: Stoke-on-TrentSupply Care Solutions are a market-leading Medical, Social Care and Education recruitment consultancy, we offer a range of accredited services across the public sector, providing highly skilled, compliant professionals in all grades and specialties, including short, long term and permanent...


  • Stoke-on-Trent, United Kingdom CV-Library Full time

    Telecare Customer Service Advisor Location: Stoke-on-Trent Supply Care Solutions are a market-leading Medical, Social Care and Education recruitment consultancy, we offer a range of accredited services across the public sector, providing highly skilled, compliant professionals in all grades and specialties, including short, long term and permanent...


  • Stoke-on-Trent, United Kingdom Supply Care Solutions Full time

    Telecare Customer Service Advisor Location: Stoke-on-Trent Supply Care Solutions are a market-leading Medical, Social Care and Education recruitment consultancy, we offer a range of accredited services across the public sector, providing highly skilled, compliant professionals in all grades and specialties, including short, long term and permanent...


  • Stoke-on-Trent, Stoke-on-Trent, United Kingdom Supply Care Solutions Full time

    Job Title: Customer Service Advisor - Telecare Support SpecialistWe are seeking a highly skilled and empathetic individual to join our team as a Customer Service Advisor - Telecare Support Specialist. As the first point of contact for our telecare services, you will play a critical role in providing support and assistance to individuals in potentially...


  • Stoke-on-Trent, Stoke-on-Trent, United Kingdom Austin Fraser Full time

    Join Our Team">As a Support Services Coordinator at Austin Fraser, you will play a critical role in providing timely and effective support to individuals in need of telecare services. This role requires strong communication and problem-solving skills, as well as the ability to work independently and as part of a team.">About the Role">In this position, you...


  • Stoke-on-Trent, Stoke-on-Trent, United Kingdom CV-Library Full time

    Job OverviewThe Telecare Customer Service Advisor is the first point of contact for the Telecare and Lifeline Service, providing help and support to people in potentially life-threatening situations. This role involves taking calls from individuals in need, helping them stay calm and safe, identifying the issue, arranging any required support, and ensuring...


  • Stoke-on-Trent, United Kingdom Service Care Solutions Full time

    Location: Office-based, Stoke-on-Trent, ST4 1RN Client: Stoke-On-Trent City Council Pay Rate: £14.36 per hour plus shift allowances Contract: 3 months (with potential for extension) Hours: Full-time (37 hours per week, 24/7 rota including nights, weekends, and bank holidays) Are you looking for a rewarding role where you can make a real difference?Join...


  • Stoke-on-Trent, Stoke-on-Trent, United Kingdom Austin Fraser Full time

    Job Overview">We are seeking a Customer Service Representative to join our team at Austin Fraser. In this role, you will provide exceptional customer service and support to individuals in need of telecare services.">About the Role">This position involves working as the first point of contact for Telecare and Lifeline Services. You will take calls from people...


  • Stoke-on-Trent, United Kingdom Service Care Solutions Full time

    Location: Office-based, Stoke-on-Trent, ST4 1RN Client: Stoke-On-Trent City Council Pay Rate: £14.36 per hour plus shift allowances Contract: 3 months (with potential for extension) Hours: Full-time (37 hours per week, 24/7 rota including nights, weekends, and bank holidays)Are you looking for a rewarding role where you can make a real difference? Join...

  • Call Centre Advocate

    4 weeks ago


    Stoke-on-Trent, Stoke-on-Trent, United Kingdom CV-Library Full time

    Work EnvironmentThe Telecare Customer Service Advisor will work in an office setting, taking calls from individuals across various services, often in emergency situations. Scripts will be available to support this role, but it will involve dealing with novel situations. A full understanding of the city council's out-of-hours services is necessary.


  • Stoke-on-Trent, Stoke-on-Trent, United Kingdom Austin Fraser Full time

    Key ResponsibilitiesAs a Service and Support Specialist with Austin Fraser, you will be the first point of contact for Telecare and Lifeline Service, providing help and support to individuals in potentially life-threatening situations. You will take calls from people in need, assist them in staying calm and safe, identify issues, arrange required support,...

  • Service Coordinator

    7 months ago


    Stoke-on-Trent, United Kingdom Strength Point Limited Full time

    **Job Advertisement: Service Coordinator in Stoke on Trent (ST1)** **Position: Service Coordinator** **Location**: Stoke on Trent, ST1 **Type**: Permanent **Shift Patterns**: 6am - 3pm, 8am - 5pm, 9am - 6pm **Salary**: £10.93 per hour **About the Role**: We are seeking an experienced Service Coordinator to join our dynamic team in Stoke on Trent. This...

  • Service Coordinator

    1 week ago


    Stoke-on-Trent, United Kingdom Adullam Homes Full time

    **Service Coordinator** **Location: Stoke-on-Trent** **Salary £23,345 per annum** **Job Title**:Service Coordinator** We have an opportunity for a* Service Coordinator* to join our organisation. The **Service Coordinator** will be based at **Stoke-on-Trent** The main duties of the post of **Service Coordinator** will be to; **Key Responsibilities** -...

  • Service Coordinator

    2 weeks ago


    Stoke-on-Trent, Stoke-on-Trent, United Kingdom Adullam Homes Full time £15,600

    Key ResponsibilitiesThe successful candidate for the Service Coordinator role will be responsible for taking care of our facilities, including health and security, reviewing CCTV footage, and ensuring a safe and secure environment for tenants and staff.You will work closely with our team to provide support to people with multiple and complex needs, as part...

  • Service Coordinator

    7 months ago


    Stoke-on-Trent, United Kingdom Adullam Homes Full time

    **Service Coordinator** **Location: Stoke-on-Trent** **Salary £22,837 per annum** **Job Title**:Service Coordinator** We have an opportunity for **Service Coordinator **to join our organisation. The **Service Coordinator** **will be based at our offices in **Stoke-on-Trent.** **PURPOSE OF THE JOB**: The primary purpose of this project is to provide...

  • Service Coordinator

    2 weeks ago


    Stoke-on-Trent, United Kingdom Adullam Homes Full time

    **Service Coordinator** **Location: Stoke-on-Trent** **Salary up to £23,345** **Job Title**:Service Coordinator** We have an opportunity for an entry Level **Service Coordinator** **to join our organisation The **Service Coordinator** **will be based at our offices in **Stoke-on-Trent** **PURPOSE OF THE JOB** The primary purpose of this project is to...


  • Stoke-on-Trent, United Kingdom Brampton Recruitment Ltd Full time

    A new opportunity has arisen for a Customer Service Coordinator for a Stoke on Trent-based company, where you will work as part of an existing team to deal with high volumes of inbound and outbound calls. We are seeking a resilient individual who can deal with challenging situations and to communicate closely with individuals inside and outside the business....