Optical Department Lead
2 weeks ago
About the Role
We are seeking a highly skilled and experienced Optical Manager to join our team at Asda Opticians. As a key member of our management team, you will be responsible for overseeing the day-to-day operations of our optical department, ensuring that our customers receive the highest level of service and care.
Your Key Responsibilities
- Manage a team of Optometrists and Optical Assistants, providing coaching and development opportunities to ensure they have the skills and knowledge needed to deliver excellent patient care.
- Oversee compliance processes and procedures, ensuring that our department meets all relevant regulatory requirements.
- Review sales forecasting and department targets, working with the wider Asda team to drive business growth and improve performance.
- Deal with customer queries and complaints, providing excellent customer service and resolving issues promptly and efficiently.
- Manage clinic operations, ensuring that our department is well-equipped to meet the needs of our customers.
Requirements
- a fully qualified dispensing optician registered with the General Optical Council (GOC)
- on track to meet the statutory points requirement for Continuing Professional Development (CPD)
- confident in coaching and developing others
- able to provide excellent customer and patient care
- driven and ambitious to deliver results and achieve targets
- proven leadership skills in a fast-paced optical environment
- organised and able to manage time effectively
What We Offer
- an excellent benefits package, including discretionary company bonus, company pension, colleague discount, free parking, and many additional rewards
- professional indemnity insurance, GOC fees paid, and Continuing Education and Training (CET) package
- flexible working patterns in accordance with 7-day opening
About Asda Stores Ltd
We are a leading retailer, committed to providing excellent customer service and clinical care to our customers. We pride ourselves on our unique fixed price approach, ensuring that our customers receive the best possible value for their money. We are a dynamic and fast-paced environment, where no two days are ever the same.
How to Apply
Apply today by completing an online application form. We look forward to hearing from you.
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