Customer Service Representative
2 weeks ago
Job Overview
At SkillsHouse Bradford, we are seeking a highly motivated and customer-focused individual to join our Customer Care team as a Customer Care Assistant. As a key member of our team, you will play a vital role in delivering exceptional customer service experiences that exceed our customers\u2019 expectations.
Main Responsibilities
\u2022 Greet customers warmly and provide a positive first impression of our restaurant.
\u2022 Assist customers with menu selections and provide recommendations to enhance their dining experience.
\u2022 Answer enquiries regarding menu items, promotions, and pricing in a clear and concise manner.
\u2022 Process orders accurately and efficiently, ensuring attention to special requests and dietary restrictions.
\u2022 Handle cash and electronic transactions, maintaining accuracy in cash handling procedures.
\u2022 Address customer concerns or complaints promptly and professionally, resolving issues to the customer\u2019s satisfaction.
\u2022 Collaborate with other team members to ensure smooth operations and maintain a clean and tidy dining area.
Requirements
\u2022 Previous experience in customer service, retail, or hospitality is preferred.
\u2022 Strong interpersonal and communication skills, with the ability to multitask and thrive in a fast-paced environment.
\u2022 Enthusiasm for providing excellent service and creating positive customer interactions.
\u2022 Flexibility to work varied shifts, including evenings, weekends, and holidays.
What We Offer
\u2022 Comprehensive training program to ensure your success in the role.
\u2022 Opportunities for career growth and development within our company.
\u2022 Competitive salary and benefits package.
\u2022 A dynamic and supportive work environment.
\u2022 The chance to work with a talented team of professionals who are passionate about delivering exceptional customer service.
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