Senior Customer Service Representative

1 day ago


Bradford, Bradford, United Kingdom FARR ASSOCIATES RECRUITMENT LTD Full time
Senior Customer Service Representative

We are seeking a highly skilled Senior Customer Service Representative to join our dynamic Customer Complaints team at FARR ASSOCIATES RECRUITMENT LTD. As a leading commercial brand, we operate across the UK and worldwide, inspiring a worldwide customer base.

Key Responsibilities:
  • Manage and investigate complex warranty complaints with the technical team to secure a supportive outcome for customers.
  • Liaise daily with technical teams and customers to investigate and provide full support for complaint resolution.
  • Work proactively in a dynamic environment, managing time effectively with a keen eye for detail.
Requirements:
  • Previous customer service complaints experience.
  • Ability to work in a fast-paced environment with a keen eye for detail.
What We Offer:
  • 25 days holiday plus additional holiday incentive.
  • Private Healthcare.
  • 5% pension contribution.

As a Senior Customer Service Representative, you will be an integral part of our team, working closely with the technical team to resolve complex customer complaints. If you have a passion for delivering exceptional customer service and are looking for a challenging role, we encourage you to apply.



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