Claims Handler Specialist

5 days ago


Ashford, Kent, United Kingdom CV-Library Full time
About the Role

We are seeking an experienced Claims Handler to join our team in Ashford, Kent. The ideal candidate will have a strong background in customer service and claims handling within the Insurance sector.

Key Responsibilities
  • Manage claims from intimation to settlement, ensuring each step is efficiently processed and in line with company policies.
  • Obtain sufficient information from customers to intimate claims and assess appropriate claims routes.
  • Provide excellent levels of customer service in all interactions with potential and existing customers.
Requirements
  • A Business Degree (or equivalent) and good IT skills, especially Microsoft Office.
  • Experience in customer service within the Insurance sector and claims handling or administrative experience within an Insurance company.
  • The ability to work as a team, be super helpful and organised, and build effective relationships through positive behaviors, honesty, and integrity.
Benefits
  • A salary of £24,000 per annum.
  • 12 days working from home per year, subject to manager agreement.
  • Monday-Friday, 9am-5pm working hours.
  • Exceptional benefits, including a supportive and friendly working environment, 26 days annual leave, birthday day off, option to buy/sell 5 days holiday per year, health cash plan, death in service, pension, free parking at all offices, fortnightly fruit deliveries, and team lunch provided once a month.


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