Customer Service Advisor

1 month ago


Ashford, United Kingdom CV-Library Full time

Customer Service Advisor

South Kent

£18,000 - £33,000 DOE

Permanent full time role

Pearson Whiffin are recruiting for a Customer Service Advisor to join our client, an established insurance firm. Our client is open to taking on an Apprentice, Customer Service Advisor or a Customer Service Supervisor; this will be dependent upon experience.

As a member of the customer service team, you would be the primary point of contact for all customers dealing with customer queries, policy changes, claims and everything in between

Duties:

Advise all customers on insurance policies and requirements.

Identify cross selling opportunities and take part in sales activities.

Build a strong knowledge of company products.

Sustaining a good level of working relationship with customers and other employees.

File customer claims following the correct company protocol and procedures.

The successful candidate must have/be:

Previous customer service experience.

Excellent customer service skills.

Have great telephone manner.

Well organised.

Strong IT skills.

GCSEs (or equivalent) in Maths and English.

Previous experience in the insurance sector (essential requirement for the supervisor role).

Please apply today for immediate consideration

This role is being handled by Holly Ensoll, Business Support Consultant for Pearson Whiffin Recruitment.

Not quite the right role but still looking?

Whether you are entry or Executive level, our team of experienced Recruitment specialists can help you with your career. We are Kent’s leading independent consultancy and pride ourselves on delivering an exceptional service to both candidates and clients.

Find us on Facebook @PearsonWhiffinRecruitment and Instagram @PearsonWhiffinRecruitment.

By working with us, you will be helping support charities across Kent; we have raised over £50,000 so far



  • Ashford, United Kingdom Tapp Recruit Full time

    **Our client is looking for an exceptional Customer Service Advisor for their Dealership based in Ashford** **The role of the Service Advisor is to**: - Provide our customers with a warm, inviting and streamlined experience. Service Advisors will be required to build strong and trusting relationships whilst delivering outstanding levels of efficiency and...


  • Ashford, Kent, United Kingdom Halfords Full time

    Job OverviewWe are currently seeking a highly motivated and customer-focused individual to join our team as a Customer Service Advisor in our Ashford store. As a key member of our sales team, you will be responsible for delivering exceptional customer service and providing expert advice on our range of products.


  • Ashford, United Kingdom Pearson Whiffin Recruitment Full time

    **Customer Service Advisor** **Ashford** **£20,000 - £22,000 DOE** **Full time Monday to Friday: 9am - 5pm (1 hour for lunch)** Are you looking to kick start a career within Insurance? Do you have previous experience within Customer Service? If YES, then this may the perfect opportunity for you! My client, a national business who specialise in various...


  • Ashford, United Kingdom DJB Nightclub Full time

    £12 per hour **Hours** Thursday to Sunday (Days) 6-hour shift (Part Time/ Flexible working - Duties - Customer Enquiries and online reviews - Dealing with customer complaints - logging customer complaints - Dealing with complaints from business partners - Answering phone calls - Sending out customer feedback forms - Speaking with...


  • Ashford, United Kingdom Brakes Full time

    Company Description **Job Description**: **Are you passionate about Customer Service?** **Are you looking for a role that allows you to work from home and offers flexibility with the opportunity for progression? Then look no further..** **Due to growth we are looking for **a results driven **Full Time Customer Service Advisor **to join our busy contact...


  • Ashford, Kent, United Kingdom beBee Professionals Full time £20,000 - £25,000

    We are seeking a Customer Service Advisor to provide exceptional customer service and support the store's day-to-day operations in Ashford, United Kingdom.Key Responsibilities:Greet and assist customers with product selection.Provide product knowledge and advice to customers.Operate the cash register and handle transactions.Maintain the store's visual...

  • Customer Advisors

    6 months ago


    Ashford, United Kingdom Pavers Full time

    We have 2 part time Customer Advisor opportunities to join our Pavers team in McArthurGlen Designer Outlet, Ashford on 12 & 8 hours per week contracts. You’ll need good availability as the roles will include a mixture of weekend and weekday working. **What we look for in a Customer Advisor** We are looking for **friendly**, **engaging**, and **positive**...

  • Customer Advisor

    6 months ago


    Ashford, United Kingdom Pavers Full time

    We have a part time Customer Advisor opportunity to join our Pavers team in Bybrooke Barn, Longacres Garden Centre, Kennington on a 10 hours per week contract. You’ll need good availability as the role will include a mixture of weekend and weekday working. **What we look for in a Customer Advisor** We are looking for **friendly**, **engaging**, and...


  • Ashford, United Kingdom New Appointments Group Full time

    Our client is seeking a Customer Service Advisor for their Ashford office. You will be the primary customer point of contact for the business, managing the customer service experience end to end, and providing a high level of customer service. This is a Monday to Friday, 9-5pm, role (35hrs per week), with an hour for lunch break.Duties to include:Taking...

  • Customer Advisors

    6 months ago


    Ashford, United Kingdom Pavers Full time

    **Are you passionate about achieving sales targets and finding just the right products for customers?** **Do you have a ‘can do’ attitude, passion for great customer service and enjoy working in a fast paced and fun environment?** **Do you want to work for a growing, profitable business with family values & green credentials, with opportunities for...

  • Customer Advisor

    7 months ago


    Ashford, United Kingdom B&Q Full time

    **About the role** **Customer Advisor** **Part time - 20 hours per week** **3 Month Fixed Term Contract** **Shifts available Monday - Sunday, 7.00am - 10.00pm** **UK Notional hourly rate £11.31 per hour** **B&Q Ashford** We believe anyone can improve their home to make life better. Every day, we give our millions of customers the ideas, advice, tools...

  • Customer Advisor

    6 months ago


    Ashford, United Kingdom B&Q Full time

    **About the role** **Customer Advisor** **Part time - 20 hours per week** **Permanent Contract** **Shifts available Monday - Sunday, 7.00am - 10.00pm** **UK Notional hourly rate £12.21 per hour** **B&Q Ashford 1192** We believe anyone can improve their home to make life better. Every day, we give our millions of customers the ideas, advice, tools and...


  • Ashford, United Kingdom Givaudan Full time

    Discover your potential by embracing our culture of learning. Find out more about your recruitment journey with us. Customer Service Advisor - Join us and celebrate the beauty of human experience. Create for happier, healthier lives, with love for nature. Together, with kindness and humility, we deliver food innovations, craft inspired fragrances and...


  • Ashford, Kent, United Kingdom Phase Eight Full time

    We are seeking a skilled CUSTOMER EXPERIENCE ADVISOR to join our team. In this role, you will be responsible for providing exceptional customer service, ensuring that every customer has a positive and memorable experience in our stores. Job OverviewThe Customer Experience Advisor is a critical role within our business, as they play a key part in building...


  • Ashford, United Kingdom Just Recruitment Solutions Full time

    **Service Advisor Vacancy - Ashford - OTE £39,000+** Service Advisor - Main dealership As a Service Advisor you will be friendly and professional and will be the first point of contact for customers visiting the dealership. Your duties will include: Upselling of additional works, service plans and warranties. Opportunities for internal promotions are...


  • Ashford, United Kingdom Just Recruitment Solutions Full time

    **Service Advisor Vacancy - Ashford - OTE £36,000+** Service Advisor - Main dealership As a Service Advisor you will be friendly and professional and will be the first point of contact for customers visiting the dealership. Your duties will include: Upselling of additional works, service plans and warranties. Opportunities for internal promotions are...


  • Ashford, United Kingdom Brave Human Capital Group Ltd Full time

    **Sales and Customer Service Advisor** **Location**:Ashford **Salary**:£20,000-£24,000 **Hours**: Full Time - Monday to Friday - 9.00-5.00 **Benefits**: - Free on-site parking - Day off for your Birthday - Regular social events - Continuous opportunity for career progression and further qualifications - Supportive and friendly working...


  • Ashford, United Kingdom Perfect Placement Full time

    Customer Service Administrator Required in Ashford, Kent!  Basic Salary up to £30,000  OTE's £33,000  Monday - Friday 08:00am - 17:00pm or 07:00am - 16:30pm. 1 in 3 Saturday mornings.  Hybrid Position - Service Advisor & Service Admin. No two days are the same! Are you a proactive and customer-focused professional with a passion for the...


  • Ashford, United Kingdom CV-Library Full time

    Customer Service Administrator Required in Ashford, Kent!  Basic Salary up to £30,000  OTE's £33,000  Monday - Friday 08:00am - 17:00pm or 07:00am - 16:30pm. 1 in 3 Saturday mornings.  Hybrid Position - Service Advisor & Service Admin. No two days are the same! Are you a proactive and customer-focused professional...

  • Service Advisor

    6 months ago


    Ashford, United Kingdom Lookers Plc Full time

    OTE: GBP £34,800.00/Yr. Overview: **Mercedes Benz of Ashford** **42 Hours weekly** **£30,000 per annum** Lookers Mercedes Benz of Ashford is recruiting for an experienced and dedicated Service Advisor to join our Aftersales Team which consists of 4 Service Advisors, 8 Vehicle Technicians and our enthusiastic and friendly Service Manager, Lee...