Sales and Customer Service Advisor

6 months ago


Ashford, United Kingdom Brave Human Capital Group Ltd Full time

**Sales and Customer Service Advisor**

**Location**:Ashford

**Salary**:£20,000-£24,000

**Hours**: Full Time - Monday to Friday - 9.00-5.00

**Benefits**:

- Free on-site parking
- Day off for your Birthday
- Regular social events
- Continuous opportunity for career progression and further qualifications
- Supportive and friendly working environment

**Our Client**:
Our client is a reputable and trusted organisation, regularly winning consumer awards for their excellent products and best-in-class customer service. They have been going for over a century and manage their clients from local offices, ensuring community is at the heart of everything they do. They have around 300 agencies across the UK at the heart of rural communities, each agency is headed up by their own independent agents.

**The Role**:
Our client is looking for an Insurance Sales Executive to support the Agency’s business strategy by delivering on personal sales targets for the relevant product line, maximising sales opportunities and ensuring customers receive the highest level of customer service possible.

**Responsibilities**:

- Delivering personal sales targets by planning, developing and delivering sales opportunities in the relevant product line.
- Contributing to the building of their new business pipeline, providing high-quality and targeted customer service involving taking inbound calls, providing quotations and securing sales.
- Positively impacting Agency sales through cross selling, including introducing financial services products to existing clients and prospecting new clients.
- Producing up-to-date records for every customer interaction and contact, ensuring all notes are captured clearly, accurately and timely.
- Consistently providing excellent levels of customer service in all interactions with potential and existing customers, delivering on promises, meeting their needs and exceeding expectations.

**Skills and Requirements**:

- UK Driving License and access to own vehicle is essential.
- Previous experience working in a targeted sales environment is essential.
- Excellent communication skills both verbal and written.
- Previous experience working in customer service is essential.
- Minimum GCSE C grade (or equivalent) in Maths and English.
- Demonstrate problem solving ability, good attention to detail and willingness to use own initiative and judgement.

**Job Types**: Full-time, Permanent

Pay: £20,000.00-£24,000.00 per year

**Benefits**:

- Company events
- Company pension
- Free parking
- On-site parking

Schedule:

- Monday to Friday

Work Location: In person



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