Customer Service Advisor

6 months ago


Ashford, United Kingdom DJB Nightclub Full time

£12 per hour

**Hours**

Thursday to Sunday (Days)

6-hour shift

(Part Time/ Flexible working
- Duties
- Customer Enquiries and online reviews
- Dealing with customer complaints
- logging customer complaints
- Dealing with complaints from business partners
- Answering phone calls
- Sending out customer feedback forms
- Speaking with supplier’s

**Experience**:

- Proven experience in a customer service role, preferably in a retail or service industry
- Strong communication skills with the ability to resolve customer issues effectively
- Ability to work well under pressure in a fast-paced environment
- Mechanical knowledge or interest is advantageous

Join our team as a Customer Service Representative and be part of a dynamic environment where your dedication to customer satisfaction is valued.

**Job Type**: Permanent

Pay: From £12.00 per hour

**Benefits**:

- On-site parking

Schedule:

- Day shift
- Flexitime
- Weekend availability

**Experience**:

- customer service advisor: 1 year (required)

Work Location: In person



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