Strategic HR Director for Shared Services

4 weeks ago

London, Greater London, United Kingdom British Academy of Jewellery Full time

Job Title: HR Director for Shared HR Services

Job Summary:

The British Academy of Jewellery seeks an experienced HR Director to lead the delivery of a comprehensive and efficient HR service across a group of companies. The successful candidate will be responsible for aligning HR practices, processes, and systems across these businesses, ensuring that HR supports the operational and strategic needs of each company while driving efficiency and a unified culture.

Key Responsibilities:

  • Develop and implement a shared HR services strategy that aligns with the business goals of all three companies, ensuring consistency in HR practices and policies.
  • Serve as the primary HR advisor to senior leadership teams across the businesses, providing guidance on talent management, employee engagement, and organisational development.
  • Lead initiatives that promote a cohesive, collaborative, and high-performance culture across all companies.
  • Oversee the delivery of core HR functions: recruitment, employee relations, talent management, compensation and payroll, appraisals, and learning and development.
  • Ensure the efficient and effective administration of payroll, pensions, and employee services across all entities.
  • Implement appraisal processes and measurable performance objectives that align with business goals and promote a culture of regular feedback, ensuring performance discussions happen throughout the year, not just during formal appraisals.
  • Establish transparent and consistent feedback on performance by providing managers with the tools and training to deliver constructive feedback.
  • Design and implement strategies for talent acquisition, retention, and development that align with the needs of each company.
  • Drive the development of leadership and talent programs to build capabilities and support succession planning.
  • Lead initiatives to enhance diversity, equity, and inclusion (DE&I) across all companies.
  • Act as a trusted advisor on complex employee relations issues, ensuring consistent and fair resolution of cases across all companies.
  • Oversee the implementation and optimisation of HR information systems (HRIS) across the companies, ensuring alignment with business needs.
  • Use data and analytics to inform decision-making, monitor HR performance metrics, and report on HR effectiveness across all companies.
  • Line manage the HR Administrator, ensuring accurate and timely delivery of HR administrative tasks such as maintaining employee records, onboarding and offboarding, and payroll and recruitment processes.
  • Monitor the HR Administrator performance to ensure high-quality service.
  • Provide direction, support, and performance management for the HR Administrator.
  • Ensure the HR Administrator is effectively managing day-to-day HR administration, including employee records, contracts, and HR systems management.
  • Encourage the professional development of the HR Administrator, providing opportunities for skill enhancement and growth.

Requirements:

  • Proven experience as an HR Director or senior HR leader, ideally within a multi-company or shared services environment.
  • Strong understanding of HR functions, including talent management, employee relations, compensation, and HR operations.
  • Experience with HRIS systems and leveraging technology to improve HR service delivery.
  • Demonstrated ability to manage change, lead large-scale projects, and drive cultural alignment across multiple companies.
  • Knowledge of employment laws and HR best practices across different sectors or jurisdictions.
  • Degree in Human Resources, Business Administration, or a related field (Master's preferred).
  • CIPD Level 7 or equivalent HR qualification.
  • Strong leadership and team management skills.
  • Excellent organisational and project management abilities.
  • High emotional intelligence and cultural sensitivity.

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