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Field Application Specialist

1 month ago

Seer Green, Buckinghamshire, United Kingdom Revvity Full time

Job Title: Field Application Specialist - Reproductive Health

Job Summary:

The Field Application Specialist for the Reproductive Health portfolio will support the Diagnostics sales organization in achieving defined revenue targets for product lines assigned. The successful candidate will work closely with the EU territory sales and marketing team to define and deliver pre and post-sales strategies, including presentation materials, demonstrations, and training.

Key Responsibilities:

  • Work with the sales team to improve sales execution and maximize prospect conversion rates.
  • Assist the sales team in assessing customer needs, differentiating from competition Revvity's value proposition, and handling customer objections.
  • Provide technical support to the local teams and customers, including instrument demonstrations, sample running, and technical guidance on quoting and troubleshooting.
  • Act as a technical consultant to the customer quoting process to ensure suggested configurations meet customer needs and all commitments made fall within the performance specifications of the instrument.
  • Support the internal and external sales force for tenders and offers by defining configurations and application solutions that fit with customers' requests.
  • Assist the Sales team in developing targeted account strategies to deliver annual business and share growth targets for key accounts.
  • Generate a strong customer referral base and utilize it effectively as needed.
  • Work with R&D, the BU, field sales, and service teams and customers to develop new application support data, prioritized by Product Leaders.

Demonstrations:

  • Plan and manage demos in agreement with Sales Agents and Account Managers, reporting the outcome (won/lost and revenue).
  • Provide effective and timely high-level demos.
  • Own the demo inventory on defined product lines – responsible for conditions and locations.

Marketing:

  • Provide technical competitive intelligence to European Field Product Leader for differentiation over competition and reaction to competition's tactics.
  • Provide content for marketing collateral.

Training:

  • Assist in training of internal/external sales channels (Account Managers, Instrument Specialists, Agents) to drive sales activities.
  • Develop sales team's skills for simple demos and independent selling.
  • Provide training assistance to Service partners (Service and Application Engineers) on how to use instruments.
  • Develop customer training material and guarantee adequate standards of excellence in customer training.
  • Deliver product training to Customers and Post-sales support.

Education and Experience:

  • Degree in Molecular Biology or similar and/or experience in working with NGS workflow and/or Bioinformatics.
  • Previous sales experience an advantage, though we would welcome applications from laboratory scientists who have experience in the NGS workflow/Bioinformatics and looking to move into a commercial role.
  • Ability to define and promote added value solutions for customers.
  • Good and fluent English to communicate, other languages are considered an advantage.
  • Demonstratable experience in an informatics environment.

Competencies:

  • Meetings, conference calls, and process documentation will require good verbal and written communication skills.
  • Capability to prepare and conduct lectures, presentations, and training to a diversified audience is essential.
  • Must be Professional and Ethical with high Integrity.
  • Proactive mindset with strong sense of responsibility and ownership. Ability to analyze and solve complex problems. Capable of influence and motivating others.
  • Strong interpersonal skills.
  • Ability to operate independently and as part of a team.

Other:

  • Available to travel across all EU – average of 3 days per week away from home.
  • Prepared to travel occasionally to support other areas outside the assigned territory.