Customer Success Expert

1 day ago


London, Greater London, United Kingdom Vanta Full time

At Vanta, we are committed to securing the internet and protecting consumer data. As a key member of our team, you will play a crucial role in empowering companies to practice better security and prove it with ease.

This hybrid role is located in London and offers a unique opportunity for growth and development.

About the Job:
  • You will lead all post-sales activities for Vanta's DACH customers through onboarding, implementation, and renewal, while identifying upsell opportunities.
  • You will partner with Account Managers to drive renewal and expansion within your book of business.
  • You will become a product expert in Vanta's platform, offering solutions to improve security posture via our compliance offerings (SOC 2, ISO 27001, GDPR, HIPAA, USDP, and Custom Frameworks), Trust Reports, and Risk Management solutions.
  • You will develop trusted advisor relationships with key customer accounts, stakeholders, and executive sponsors, leading to renewals, expansion, and advocacy.
What We Offer:
  • A competitive salary of £60,000 - £80,000 per year, depending on experience.
  • 100% covered medical, dental, and vision benefits with dependents coverage.
  • 16 weeks paid parental leave for all new parents (birthing, non-birthing, and adoptive).
  • A health & wellness stipend.
  • A remote workspace stipend.
  • Pension matching.
  • 25 days of PTO per year and unlimited sick time.
  • 8 company-paid holidays.
  • Virtual team building activities, lunch and learns, and other company-wide events.

We are an equal opportunities employer and welcome applications from diverse candidates.



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