Medical Office Coordinator

4 weeks ago


Westbury, Wiltshire, United Kingdom The Westbury Group Practice Full time

Job Summary


The Westbury Group Practice is seeking a highly organized and attentive Medical Receptionist to join our team. As the first point of contact for patients, you will provide exceptional customer service and ensure a smooth experience for our clients.


Main Responsibilities


Key duties of the role include:


• Greeting and registering patients at the front desk


• Managing administrative tasks, such as emails and correspondence


• Handling high volumes of patient enquiries, both in person and over the phone


• Providing accurate information and signposting patients to relevant services


• Maintaining a high level of computer literacy to ensure efficient task management


About the Role


As a Medical Receptionist, you will play a vital role in ensuring the smooth operation of our practice. Your excellent communication skills, attention to detail, and ability to multitask will make you an asset to our team.


Person Specification


We are looking for a candidate with:


• Good general education and numeracy skills


• Full current driving license


• Previous experience in a healthcare environment (desirable)


• Ability to work effectively in a team and communicate confidently with patients


• Excellent time management and organizational skills


• Basic IT skills and ability to learn new systems quickly


What We Offer


We offer a competitive salary, minimum 27 days annual leave, and membership of the NHS Pension Scheme. If you are a motivated and organized individual who is passionate about delivering exceptional patient care, we encourage you to apply for this exciting opportunity.


Working Arrangements


The successful candidate will be required to work a variety of shifts, including early mornings, evenings, and weekends. They will also be expected to attend team meetings and participate in training and development opportunities.


How to Apply


If you are interested in this role, please submit your application, including your CV and a cover letter, to [insert contact details]. We look forward to hearing from you.


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