Sales Operations Coordinator
5 days ago
We are seeking a highly skilled Sales Operations Coordinator to join our team at Recra Consulting.
As a Sales Operations Coordinator, you will play a crucial role in supporting our sales team in achieving their targets and delivering exceptional customer service. Your primary responsibility will be to coordinate sales activities, manage customer inquiries, process orders, and maintain accurate sales records.
Key Responsibilities:
- Support the sales team by providing administrative assistance and coordinating sales activities.
- Respond promptly to customer inquiries, providing product information, pricing, and order status updates.
- Process sales orders accurately and efficiently, ensuring timely delivery and customer satisfaction.
- Coordinate with multiple internal departments, such as production, logistics, and finance, to ensure smooth order fulfillment.
- Maintain and update the CRM system with accurate customer and sales data.
- Prepare sales reports, forecasts, and analysis for management review.
- Assist in organizing sales events, trade shows, and customer meetings.
- Collaborate with the marketing team to ensure effective promotion and communication of products and services.
- Provide exceptional customer service, promptly addressing and resolving customer concerns or complaints.
- Assist in the onboarding and training of new sales team members.
Requirements:
- Proven work experience in sales coordination or a similar role.
- Excellent organisational and multitasking skills to manage multiple sales activities simultaneously.
- Strong attention to detail and accuracy in processing orders and maintaining sales records.
- Excellent written and verbal communication skills, with the ability to communicate effectively with customers and internal teams.
- Proficient in using CRM systems and SAGE is preferred but not essential.
- Strong customer service and problem-solving skills.
- Team player with the ability to work collaboratively with cross-functional teams.
- Ability to work effectively under pressure and meet tight deadlines.
- Knowledge of sales principles and practices.
The estimated salary for this position is around £25,000 - £35,000 per annum, depending on experience. If you have a strong background in sales operations and excellent communication skills, we encourage you to apply for this exciting opportunity.
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