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Senior Sales Operations Coordinator

1 month ago

Kenilworth, Warwickshire, United Kingdom Recra Consulting Full time

About the Role:

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The Senior Sales Operations Coordinator will play a vital role in supporting the sales team in achieving their targets and delivering exceptional customer service.

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Key Responsibilities:

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  • Provide administrative support to the sales team, ensuring seamless coordination of sales activities.">
  • Respond promptly to customer inquiries, providing product information, pricing, and order status updates.">
  • Process sales orders accurately and efficiently, guaranteeing timely delivery and customer satisfaction.">
  • Maintain and update the CRM system with accurate customer and sales data.">
  • Prepare sales reports, forecasts, and analysis for management review.">
  • Assist in organizing sales events, trade shows, and customer meetings.">
  • Collaborate with the marketing team to ensure effective promotion and communication of products and services.">
  • Provide exceptional customer service, promptly addressing and resolving customer concerns or complaints.">
  • Assist in the onboarding and training of new sales team members.">
  • Stay up-to-date with product knowledge, market trends, and competitor activities.">
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Requirements:

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  • Proven work experience in sales coordination or a similar role.">
  • Excellent organizational and multitasking skills to manage multiple sales activities simultaneously.">
  • Strong attention to detail and accuracy in processing orders and maintaining sales records.">
  • Excellent written and verbal communication skills, with the ability to communicate effectively with customers and internal teams.">
  • Proficient in using CRM systems and SAGE is preferred but not essential.">
  • Strong customer service and problem-solving skills.">
  • Team player with the ability to work collaboratively with cross-functional teams.">
  • Ability to work effectively under pressure and meet tight deadlines.">
  • Knowledge of sales principles and practices.">
  • A high energy level and self-motivation.">
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Work Arrangements:

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8.30 am to 5 pm Monday to Thursday and a 3 pm finish on Fridays.

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About Recra Consulting:

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We are driven by a passion to establish and build lasting relationships. At Recra, we go beyond standard working hours to proactively find the best talent available. Our candidates define us, backed by strong referencing to ensure we represent only the best. We foster close relationships with our candidates through interviewing techniques and relationship building, understanding what drives them and what they seek in their next role. We prioritize honesty, transparency, and dedication in our client relationships, fully understanding each business's unique needs and culture. Our approach is guided by a strong ethical framework, engaging with candidates and clients to create congenial connections.

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Salary: £32,000 - £40,000 per annum