Multilingual Front Desk Coordinator

1 week ago


London, Greater London, United Kingdom Portico Full time

About the Role

Portico is defined by our unique culture – One that rewards hard work and dedication, empowers people to grow, with the belief that work should be fun and engaging. Our family is made up of many different people. We embrace diversity and believe in treating everyone equally to ensure that everyone has the same opportunities to grow, develop and progress in their careers.

Portico is now looking for an amazing Multilingual Front Desk Coordinator to work alongside our team at a well-known client in the banking industry. Our team is based at the London offices of the bank, who's vision is to become the foremost Chinese bank in the UK.

The successful candidate will spend their time rotating between a ground floor reception and internal floor reception, whilst also helping with facilities and administrative tasks. Other duties include office management tasks, arranging events for the tenants and helping senior executives where necessary.

What You'll Do

  • Provide exceptional customer service to visitors and staff
  • Manage the front desk and handle administrative tasks
  • Assist with office management and facilities tasks
  • Arrange events for tenants and support senior executives

What We Offer

  • Excellent holiday allowance
  • Pension contributions
  • Life insurance
  • Enhanced annual leave
  • Recommend a Friend Bonus Scheme
  • Thank you voucher scheme
  • 24-hour personal helpline for employees, providing counselling & information services
  • Access to Choices, our discounts and benefits platform which offers you fabulous savings for thousands of high street retailers, hotels, cinemas and many more
  • Our Training Academy provides excellent training and development opportunities for our people

Requirements

  • Business level communication in both Mandarin and English are vital for this role.
  • A strong background in customer service is essential
  • Desire to learn and grow within the industry
  • Natural ability to build rapport with people from all levels of a business
  • Ability to adapt your approach to the person in front of you
  • Positive can-do attitude and a genuine willingness to help people

How to Apply



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