Customer Service Team Lead
3 weeks ago
We are a premier provider of catering and onboard services to the British Railway Industry, seeking a highly skilled Sr. Customer Service Assistant to join our team in Bristol.
Key Responsibilities:
- Oversee efficient loading/unloading of catering equipment and stock from trains.
- Ensure strict compliance with Health & Safety/Food Hygiene Regulations.
Benefits:
- Employee Discounts: Enjoy up to a 50% discount on various SSP brands and franchises.
- Friends and Family App: 20% discount across our Catering, Whistlestop and Urban Express units.
- Learn while you work: Access to award-winning training, apprenticeships and development.
- Internal Growth Opportunities: Build your career with us.
- Health and Wellbeing Support: Retail Trust, flexible working, family-friendly leave.
- Culture: We value diverse backgrounds.
- Financial Support: UK Pension Plans, Life assurance, Share Incentives Scheme, Cycle to Work Scheme, competitive pay rates £10.00 per hour.
- Referral Rewards: Get rewarded with £400 for successful referrals.
- Holiday Allowance: 28 days holiday pro rata.
- Rewards & Recognition: Such as RG Stars, Extra Mile Vouchers.
- Travel and Leisure Pass: Duty and Leisure pass for TPE after probation.
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