Customer Service Team Lead
6 days ago
Job Description:
">We are seeking an experienced Administration and Customer Service Advisor to join our team at Personnel Solutions (Midlands) Ltd.
">About the Role:
">This is a fantastic opportunity for a skilled administrator to support our customer service department in a busy office environment.
">Your Key Responsibilities Will Include:
">Supporting the planning function, generating, scheduling, and coordinating the production plan.
">Ensuring relevant standard operating procedures are up-to-date.
">Collating operational information, reports, and metrics.
">Working closely with our Distribution teams to ensure that all outgoing deliveries are booked into achievable slots.
">Communicating any delays and revised expectations.
">Requirements:
">You will need 2 years' experience in a similar role, experience of production planning and scheduling, and working in a fast-paced manufacturing environment.
">As well as being able to communicate effectively with customers over the phone and via email, you must be proficient in office software and have excellent organisational skills.
">Salary:
">We offer a competitive salary of approximately £25,000 per annum, plus benefits.
">Benefits:
">In addition to your basic salary, you will receive onsite parking, ongoing work, and the opportunity to be part of a market-leading company's growth.
">Why Join Us:
">At Personnel Solutions (Midlands) Ltd, we pride ourselves on providing a supportive and dynamic work environment.
">Our business is growing rapidly, and we are looking for talented individuals like you to help us achieve our goals.
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