Customer Service Team Lead

6 days ago


Bristol, Bristol, United Kingdom Personnel Solutions (Midlands) Ltd Full time

Job Description:

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We are seeking an experienced Administration and Customer Service Advisor to join our team at Personnel Solutions (Midlands) Ltd.

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About the Role:

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This is a fantastic opportunity for a skilled administrator to support our customer service department in a busy office environment.

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Your Key Responsibilities Will Include:

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Supporting the planning function, generating, scheduling, and coordinating the production plan.

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Ensuring relevant standard operating procedures are up-to-date.

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Collating operational information, reports, and metrics.

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Working closely with our Distribution teams to ensure that all outgoing deliveries are booked into achievable slots.

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Communicating any delays and revised expectations.

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Requirements:

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You will need 2 years' experience in a similar role, experience of production planning and scheduling, and working in a fast-paced manufacturing environment.

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As well as being able to communicate effectively with customers over the phone and via email, you must be proficient in office software and have excellent organisational skills.

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Salary:

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We offer a competitive salary of approximately £25,000 per annum, plus benefits.

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Benefits:

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In addition to your basic salary, you will receive onsite parking, ongoing work, and the opportunity to be part of a market-leading company's growth.

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Why Join Us:

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At Personnel Solutions (Midlands) Ltd, we pride ourselves on providing a supportive and dynamic work environment.

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Our business is growing rapidly, and we are looking for talented individuals like you to help us achieve our goals.



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