Customer Services Team Coordinator

2 days ago


Bristol, Bristol, United Kingdom Currys Group Full time

Are you passionate about technology and committed to delivering excellent customer service? Do you have what it takes to lead a team of colleagues and drive results in a fast-paced environment?

About the Position

We're seeking a First Line Manager to join our Customer Services Centres team. In this role, you'll be responsible for leading a team of colleagues who are dedicated to providing excellent customer service.

Key Responsibilities:

  • Provide regular performance feedback to team members
  • Mentor team members to help them improve their performance

You'll need to have some experience of people management, including providing coaching and mentoring to team members. You'll also need to be able to work well under pressure and make decisions quickly when needed.

Benefits:

  • Performance-related bonus
  • Discounts on the latest technology products
  • A range of wellbeing initiatives

We're committed to making inclusion and diversity part of everything we do, including how we strengthen our workforce.



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