Customer Appointment Coordinator
24 hours ago
We are seeking an Engineer Scheduling Specialist to support our coordination team at Clearwater People Solutions Ltd.
The successful candidate will be responsible for coordinating appointments for our engineers, ensuring efficient use of resources and meeting customer expectations.
This role requires strong organizational skills, effective communication, and the ability to handle multiple tasks simultaneously.
Estimated Salary: £29,500 - £34,000 per year (dependent on experience)
Key Responsibilities:
- Coordinate appointments for engineers within designated areas, considering travel time, engineer skill levels, and customer needs
- Manage customer communications regarding appointment scheduling and related services
- Respond promptly to customer inquiries in accordance with contractual requirements
Essential Qualifications:
- Up to 2 years of experience in scheduling, coordination, or a related field
- Strong written and verbal communication skills
- Proficiency in computer applications and keyboarding
- Ability to work independently with minimal supervision
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