Customer Service Team Lead
6 days ago
Are you passionate about delivering exceptional customer experiences? Do you have a talent for managing teams and overseeing efficient operations?
About the RoleWe are seeking a highly skilled CUSTOMER SERVICE TEAM LEAD to join our dynamic team at SSP in Bristol. As a Senior Customer Support Associate, you will play a key role in ensuring seamless service delivery across our retail operations.
About the JobThe ideal candidate will possess strong leadership skills, with the ability to motivate and guide a team to achieve excellent customer satisfaction ratings. You will work closely with colleagues to oversee the loading and unloading of catering equipment and stock from trains, ensuring strict compliance with Health & Safety/Food Hygiene Regulations.
In this exciting role, you will:
- Lead by example, demonstrating a commitment to exceptional customer service and adherence to company policies.
- Collaborate with colleagues to optimize operational efficiency and reduce downtime.
- Contribute to ongoing training and development initiatives, sharing best practices and expertise with the team.
We offer a comprehensive benefits package, including competitive pay (£10.00 per hour), employee discounts, referral rewards, and access to award-winning training and development opportunities. Our inclusive culture values diverse backgrounds and promotes career growth.
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Customer Service Team Lead
6 days ago
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Customer Service Team Lead
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Customer Service Team Lead
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Customer Service Team Lead
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Customer Service Team Lead
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