Office Team Lead

3 days ago


Bristol, Bristol, United Kingdom Alexander Mae (Bristol) Ltd Full time
Job Summary
We are seeking a highly motivated and experienced Senior Customer Service Co-ordinator to join our team in Bristol. As a leader in customer service, you will be responsible for driving business growth, developing effective strategies, and ensuring exceptional customer experiences.

About Our Client
Our client is a well-established provider of pension administration services with a strong presence in the UK and globally. They have a diverse workforce of over 800 staff across 5 offices, demonstrating their commitment to growth and excellence.

Your Key Responsibilities
In this critical role, you will be responsible for:
• Leading a team of customer service representatives
• Developing and implementing effective customer service strategies
• Providing exceptional customer service to clients and stakeholders
• Collaborating with other departments to achieve business objectives

What We Offer
We offer a competitive salary of £45,000 - £55,000 per annum, depending on experience, along with a range of benefits including opportunities for career development and growth.

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