Customer Service Analyst

4 weeks ago


Newcastle upon Tyne, Newcastle upon Tyne, United Kingdom MTrec Ltd Commercial Full time

Overview:

MTrec Ltd Commercial is seeking a skilled Technical Support Specialist to join their team. The ideal candidate will have exceptional communication skills, be able to troubleshoot complex technical issues and have experience working in a fast-paced environment.

Job Description:

The successful candidate will be responsible for providing excellent customer service, troubleshooting technical issues and contributing to the success of the team. They will also have the opportunity to participate in ongoing training and development programmes to enhance their skills and knowledge.

Requirements:

  • Excellent communication and organisational skills
  • Proven troubleshooting and technical support experience
  • Ability to adapt to a fast-paced environment
  • Desire to work collaboratively as part of a team

Salary and Benefits:

The estimated salary for this position is £35,000 - £45,000 per annum and includes a range of benefits including hybrid working, a permanent contract and the opportunity to work with an incredibly successful organisation.



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