Customer Service and Data Quality Analyst

1 week ago


Newcastle upon Tyne, Newcastle upon Tyne, United Kingdom NHS Business Services Authority Full time
Job Summary

We are seeking a highly skilled Quality Control Team Member to join our team at the NHS Business Services Authority. In this role, you will be responsible for ensuring the highest level of quality in our services and working closely with our team to achieve our goals.

About the Role:

  • You will be responsible for making decisions in line with current NHSBSA, DH&SC, PHE policies and appropriate processing rules.
  • You will have the ability to comprehend and interpret policies and procedures across a range of work areas.
  • You will work to agreed performance and accuracy targets and standards, complying with all regulatory requirements.

Key Responsibilities:

  1. Accurately inputting, updating, and amending information on relevant computer system applications.
  2. Providing high-quality customer service and data management support to our stakeholders.
  3. Working to agreed performance and accuracy targets and standards, complying with all regulatory requirements.

What We Offer:

  • A competitive salary of £28,000 - £32,000 per annum.
  • A comprehensive benefits package including pension scheme, health insurance, and annual leave.
  • The opportunity to work in a dynamic and supportive team environment.


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