Customer Service Ambassador

17 hours ago


Newcastle upon Tyne, Newcastle upon Tyne, United Kingdom EE Full time

Job Summary

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  • We are seeking a talented Customer Service Ambassador to join our team in North Tyneside, Cobalt Business Park North Shields. This role involves delivering exceptional customer service and support to our customers via various channels.
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About the Role

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  • This is an exciting opportunity for individuals who want to start their career in telecommunications and customer service. You will be responsible for helping customers with their queries, resolving issues, and providing information about our products and services.
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Key Responsibilities

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  • Provide excellent customer service via phone, email, and social media
  • Answer customer inquiries and resolve issues in a timely and professional manner
  • Collaborate with colleagues to achieve team goals and objectives
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Requirements

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  • You should have excellent communication and interpersonal skills, as well as the ability to work in a fast-paced environment
  • Previous experience in customer service or a related field is desirable but not essential
  • You should be able to adapt to new situations and learn quickly
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What We Offer

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  • A competitive starting salary of £20,280 per year, plus incentives throughout the year
  • Huge discounts on EE and BT products, including mobile and broadband plans
  • Opportunities for career progression and professional development
  • A supportive and inclusive work environment
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Salary: £20,280 per year



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