Customer Service Advocate

3 days ago


Newcastle upon Tyne, Newcastle upon Tyne, United Kingdom MTrec Ltd Commercial Full time

**Job Description:** Customer Service Advocate

We are looking for a highly motivated Customer Service Advocate to join our team at MTrec Ltd Commercial. As a key member of our support team, you will be responsible for delivering exceptional customer service and providing timely solutions to technical queries.

The ideal candidate will have excellent communication skills, a proactive approach to problem-solving, and a passion for delivering high-quality customer experiences.

In this role, you will take ownership of resolving customer inquiries, provide accurate solutions, and exceed customer expectations. You will work closely with our team to ensure that all customers receive the best possible service.

Salary Information: Our offer includes a competitive salary of $50,000 - $70,000 per annum.

Key Responsibilities:

  • Provide timely and effective technical support to customers
  • Resolve customer inquiries efficiently and accurately
  • Collaborate with colleagues to deliver exceptional customer service
  • Continuously improve knowledge and skills to stay up-to-date with products and services

Benefits:

  • Dynamic and supportive work environment
  • Ongoing training and development opportunities
  • Hybrid working arrangements

About Us:

MTrec Ltd Commercial is a leading provider of innovative solutions. We value our employees and strive to create a positive and inclusive work environment.



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