Client Technical Advocate
24 hours ago
As a Client Technical Advocate, you will be responsible for providing technical support to clients across the UK. This will involve visiting clients on-site, diagnosing technical issues, and providing remote support where necessary. You will also be expected to fix technical problems quickly, report trends to enable continuous improvement, and train clients in hardware and software usage.
This is an exciting opportunity to join a fast-paced team, working closely with Account Managers and contributing to our mission of resolving technical issues promptly. You will be empowered to make decisions and drive results, with a focus on customer satisfaction.
Requirements
To succeed in this role, you should possess a strong technical leaning and be willing to learn and work hard. A baseline of technical knowledge and interest is essential. The hours of work may be unsociable, but we aim to balance this with time off during peak hours on a rota basis.
You will need a full clean driving licence and access to a vehicle for work purposes. We offer a comprehensive package of benefits, including 33 days holidays, flexible Bank Holidays, and wellness schemes.
Estimated Salary: £30,000 - £35,000 per annum, depending on experience.
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