Hotel Operations Coordinator
6 days ago
We are looking for an experienced Reception Shift Leader/Duty Manager to join our team at Danubius Hotel Regents Park in central London. As a key member of the Front Office team, you will play a vital role in delivering exceptional guest experiences and ensuring the smooth operation of our hotel.
Salary: £29,907.42 per annum (£15.34 per hour), including duty manager shift uplift and meals on duty.
About the Role:
- Provide exceptional customer service and lead by example.
- Co-ordinate with team members to ensure seamless operations.
- Monitor overbooking situations and implement effective solutions.
- Develop and implement strategies to increase room sales and occupancy rates.
Key Responsibilities:
- Manage the front office team and be accountable for their performance.
- Develop and maintain relationships with guests to ensure repeat business.
Requirements:
- Exceptional leadership and management skills.
- Excellent communication and interpersonal skills.
- At least 1 year's experience in a similar role within a hotel environment.
Benefits:
- Permanent full-time position (37.5 hours per week).
- Pension scheme with enhanced employer contributions.
- Uniform laundry service.
- Discount travel program in Danubius hotels.
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